Roof Life Of Oregon

Roof Life did a wonderful job on our roof. The process was smooth, and we knew what to expect through each step. We will be getting more work done through them in the future. If you need a reliable, attentive, and responsive company to help you with your roof - this is the company to go with!

This company is top notch! I sent a request they were very responsive, following up next day. A couple of days later a tech contacted me and scheduled a site survey where they provided a very informative video survey of my roof. I've enjoyed working with them throughout the process highly recommend their services. The initial cleaning looks great and they will be following up for the treatment soon weather permitting. Thank you roof life!

I've worked with this company for almost ten years. First for a roof replacement, then every couple of years for preventative maintenance. They have always been incredibly professional, respectful, and they perform top-notch work. I would HIGHLY recommend them to anyone that needs roof work. Services: Gutter cleaning, Roof inspection

Roof and gutter cleaning. The roof had not been cleaned in some time and had thick moss. It is a very steep roof and anchors were needed. The job was done with exceptional skill and was so professional. They even sprayed all windows which are now sparkling clean. Every little detail was cared for in the clean up. It was worth every dollar. I was so impressed with the quality of work and attention to detail.

Company came out did a cursory review of the roof, video taped issues, came up with a bid and effected repairs. Originally had them out to wash and de-moss the roof, in process they discovered 5 failed stand pipe seals and a skylight that needed to be replaced. Crew arrived on time, were very courteous, replaced all issue failures, washed roof alleviating all moss, cleaned gutters and did an outstanding job on cleanup. I was extremely pleased and have consequently made 2 referrals based on my experience with them.

We called RoofLife because we had some serious leaks in our roof. They were the only contractor we called who spent more than 5 minutes at our house to understand the extent of the problem and the overall health of the roof. They explained their findings very clearly and gave me confidence that they would do a high quality job. Communication was excellent throughout the project and everyone working on the roof was respectful and cleaned up.

Had my roof cleaned. There was a minor glitch on the scheduling, which may have been my misunderstanding. I was expecting them to arrive around 9:00 am, but they didn't get here until after 11:00. Once they did get here, they worked quickly and efficiently. All the moss buildup is gone, and my roof looks better than it has in years. Definitely would use again.

This is my first time using this company to wash my roof. It's not the high pressure wash. The tech did wash down lots of dirt, and moss. The roof looks so good and clean. I'm pleased with the result. Highly recommended. Service: Gutter cleaning

This is our second time around with Roof Life of Oregon. Our first experience (4 years ago) was great, and this one follows in the same vein. Our roof is old growth heavy cedar shake, which would cost about $100,000 to replace today, so this is a small cost really to maintain that investment. Dustin and Amerigo were courteous, professional, and very responsive.

At one point, I saw some of the roof debris being simply blown off into another part of the yard. I mentioned it to them, and they immediately cleaned it all up. I'm very happy with the service so far this time. They have yet to spray the roof to get rid of the fungus and I'm looking forward to seeing those results.

They called back quickly, kept me informed/communicated well for each step of the process, gave bid quickly, and scheduled repair in a timely manner. They showed up when they said, worked very diligently, cleaned up afterward. The roof looks great! Services: Roof repair, Gutter cleaning

I use Roof Life for roof and gutter cleaning, moss protection and roof inspection. Employees are knowledgeable, professional, and thorough. The cost of this service is a good when considering the cost of roof replacement.

I needed moss removed and my gutters cleaned. They inspected my roof and assured me that my roof had some life left. That was good. He gave me a video of my roof and pointed out areas of concern. Then they came out on a terribly stormy day and worked for hours on my roof and gutters and downspouts. Cleared away all the moss and the downspouts are gurgling away all the rain.

My neighbors even pointed out how clean my whole house is after they were done clearing up the mess. I noticed that my skylight was cleaned too. I am very pleased with the work done and looking forward to future business with this company.

Shop elsewhere, unless you want to pay double the going rate! Just moss removal on my home and they quoted $1,100.00. Another $450.00 for 3 other repairs. When I asked about having one section cleaned and the 3 other repairs done instead, I was expecting about a $750.00 quote. After days of no response I was told the job was below their minimum threshold and they wouldn't do it.

The next company I received a quote from came back at $575.00 with a 2 year warranty for moss removal. Another $250.00 for the other 3 repairs, and they didn't refuse to do it. So $1,550.00 vs $825.00 for the same work and warranty. They only want your business if they can really stick it to you. If not, its not worth their time.beware!

Roof treatment was in two phases each four months apart. First phase was to clean off the moss which went well except for cleanup. It wasn't stated that they needed a clean yard to work in and I have a dog. I ended up having to remove the moss from my yard that was removed from the roof. The roof treatment liquid application came four months later with only one day notice. Could've used a bit more time to get things ready for the crew.

They did a great job cleaning my roof. mainly moss removal and treatment. they did an excellent job of cleaning up after (cleaning up after is very important as dirt and grim is everywhere after) and they did not miss a beat - even cleaned the lawn. everything including my gutters were spotless after

Every 3 years I work with this company to come and clean and treat the roof. They occasionally have to do repairs. They are always great to work with. Will definitely solicit a bid from them when I have to replace the roof in about 5 more years. Services: Gutter repair, Roof repair, Roof inspection, Loft ventilation

I had heard Roof Life's ads on the radio and assumed they were probably on the expensive side. But of the three quotes we received, their estimate was the middle one. They were the only company of the three that actually got up on the roof and made a video to show us what the roof looked like. We were only looking for a cleaning but their thorough exam identified some other issues that they were also able to fix for us (all included in their estimate).

The crew was very friendly and professional and they did a great job of cleaning up all the debris that came off the roof. I would definitely hire them again and highly recommend them to others.

We recently scheduled an appointment with Roof Life of Oregon to have them give us a bid to get rid of the moss on our roof. I didn't realize that it was for a total roof inspection, including our chimney. I thought they only dealt with moss on your roof. To our surprise, they did a complete evaluation, including a video with a very clear explanation of what our roof needed.

In regard to our chimney, Patrick explained that the moss on the mortar would cause it to deteriorate, something I had never thought about. We had a roof fan installed about 20 years ago which was reaching its life expectancy. Patrick was able to recommend a much more efficient and quiet fan that would monitor both heat and humidity in our attic as a replacement.

In addition to enhancing the efficiency of the roof fan he recommended that we install several eve vents and to remove the vents on the roof. Because of this we are now enjoying a much cooler temperature on the second floor of our home. In one area of our roof, the shingles had a manufacturing defect and needed to be replaced. We also had the moss removed from the roof, along with replacing several pipe flashings that had deteriorated. We really appreciate the expertise of Patrick Morin and Roof Life of Oregon for helping us to improve the roof of our home.

They were very knowledgeable and did not try to pressure us in any way! They provided clear complete info and were always very polite. The installation crew was excellent! They did an excellent job and cleaned everything up. That crew worked hard! Issac worked with us throughout and kept us thoroughly informed. Rooflife of Oregon came to our house a few years ago when we thought we needed a new roof.

They are experienced in Oregon cedar roofing so we looked for their advice. They prolonged the life of old cedar roof with some repairs and let us know when we would need to replace it. This let us plan. When we were ready to replace it, they were really kind and talked us through different kinds of roof material. The design advice was so appreciated because I never would have thought of it.

During install, they found a small issue that needed to be addressed. They were clear about the issue and what was needed. The cost of handling it was very reasonable. Due to the age of our roof and home, I expected there to be more issues, but there weren't! The install was completed and it transformed our house! We love it!

I've owned multiple homes and with this new one I decided to get my roof cleaned and treated. Great cleaning work. The treatment didn't hold up. The worst moss problem ever. I was told they didn't use enough of the treatment so the cleaned the roof complimentary. I appreciated that. I decided to give them a second chance. I couldn't get an estimated date to treat and the office communication with the field managers was not consistent. So unprofessional. I was on the fence and this pushed me off. Cancelled my contract and will look elsewhere. Crazy way to run a business!

We purchased our late 80's home with Cedar Shake roof back in 2017 and have been roof life of Oregon customers since with annual maintenance checks (last work was Dec'19). We've had a great experience. Roof life of OR has been quick-efficient, provide video of inspections of issues, and transparent business practices (yes, price may be higher than budget shops but we don't want to skimp on roof over our family's heads). Also, fun fact for new cedar shake owners when you replace shakes they will be the woodgrain color (orange-brown) and age to fade into the current roof after a season. Based on our actual experience purchasing shakes/services, we would recommend Roof Life of OR.

Side note - These lower scored reviews don't make sense and look like a hit job (reviewing what a relative once told you and a driver in parking lot. is that joke, call the office directly).

Roof Life guy came 9/5/2020 to inspect and said he'd send an estimate. We never got it. Husband called company twice to ask and was told they would "reach out" to J. Then J sent an email last week asking if we got the estimate. Husband responded immediately to say nothing at all had been received. So far, no phone call, no email. Nothing. Very poor prospective customer communication. It's been over a month. Time to scratch them from our list.

This is an update to original review I posted on 09/20/2019. After Patrick responded on my review, Daniel came by yesterday without calling me (still seeing some communication issues here) because Patrick told him to check the nail pops that I was concerned about. Daniel was very nice and explained to me that nail pops are normal and I'm covered by their 3 year no-leak warranty.

I showed him few places where I was noticing the nail pops, he told me he'll go up and take a look and let me know. After 5 minutes, he rang the bell and told me he found 4 or 5 nail pops and took care of them. I didn't feel like that was enough time for him to check the entire roof so I decided to go up and check it out for myself. And, I noticed lots of nail pops still on my roof. I'm still not completely happy but I do appreciate for their efforts and great to know that I'm covered by their 3 year warranty so I'm going to give a 3 star this time. Still waiting for them to schedule the treatment service, so I'll provide an update later.

Update: I wanted to come back on to give 2 more stars for them reaching out to me and apologizing for dropping the ball on our quote. I had 2 quotes within an hour. Jerry explained to me that it's not how they do business and it's his fault. I accepted the apology and cried looking at the quote because fixing our roof is going to be $40,000 and that was what I got from 3 other quotes of different companies.

I would tell my younger self that Adulting is not fun. Original Post: I was hoping that reading the reviews I was going to get a different result. However, I had 3 different people come out to do quotes and have been waiting for 3 weeks to get the quote. I called 3 times for the quote and still no quote. Not going to chase people down to take my money.

Poor customer service and when your on hold they say they have top customer service. If I was sue happy I would sue for false advertisement. Instead, I'd rather see them fix their business.

Just contacted by company manager saying that weather is not helping with treatment schedule, but, that as soon as weather permits treatment will be done.

We were selling a house and the buyer had concerns about the roof. The buyer's inspector recommended a full replacement. I reached out to roof life and they were out the same day and provided a video inspection that rebutted most of the concerns. A cleaning and conditioning later they were ok with the roof, saving us about $12k. Thanks Patrick and team

Their radio ads are ubiquitous and, now, irritating. However, after reviewing the condition of some rentals & my own home, I decided to call them for estimates, since there ads make them seem like a reputable, competent company. After a long time on hold, I couldn't get past the 'information taker' because was informed that 'we don't service those areas.' East Moreland?

West Moreland? The Woodstock N'hood? Mt Tabor? In that case, they need to change their name to Roof life of Whatever Neighborhood you serve or list the Portland n'hoods served in their ads, because it's confusing & a complete waste of time for prospective clients to call (esp w/a combined roofing square foot total of over 40,000) only to be told service isn't even available.

On a brighter note, however, I feel extremely fortunate NOT to have had any further interaction with them considering the sorry state of the reviews & horrible customer experiences noted here. Counting my blessings regarding this, to be sure!

In my opinion, you should be warned not to use this Roof Life Of Oregon. The owner Patrick is not looking out for the customer, even if you are willing to pay extra for the services. I had a roof cleaned and treated twice. The first time, moss came back and Patrick agreed to retreat at no charge which was appreciated. The treatment worked well on two portions of the roof, but did not match the rest of the roof.

I thought I will use the company again about three years later for some shingle replacements, and another treatment. The treatment still looked off color on the cedar shingles with the cleaner portion of the roof treated twice. When I called back after the second treatment and explained to Patrick that the treatment did not look right with the rest of the roof, I offered to pay extra for a second treatment.

There was a refusal to do that second treatment because it would not look right. Well, it doesn't look right right now. Anyway, I am writing off this bad experience to a company that I will never do business with again. In addition, in my opinion they are expensive and dishonest with their commercials. Use at your own risk.

I asked for an estimate for moss removal and gutter cleaning. Tim came, climbed on the roof to inspect it. The estimate was a link to a webpage with a commented video and after watching it the actual estimate was presented. I was so shocked to see the number which was five times higher than other estimates! I consider this as totally unethical and cannot comprehend how anybody can justify a price of $3,000 compared to $600 for the same kind of work. I will never do business with such a company.

When it is hard to find any contractors that respond, we found the Roof Life not only came by to look at our roof within a week of calling them, but gave us the most comprehensive report of the other two companies that we compared them to. There price may have been a little on the high side, but they gave a schedule for the work and continued to keep us in the loop.

When we questioned them on the sky light Daniel came back and personally made sure it was sealed. The only reason for the 4 stars instead of 5 was the pricing and the lack of the discount mentioned in Angie's List.

Roof Life might have been my first choice, but they were the only ones who could come out and give me an estimate. I ended up being very happy with their work. I called 6 Portland area roofing companies to come out to give me an estimate on cleaning and minor repairs to my tile roof. I was only able to reach Roof Life and another company. This other company frankly told me there was too much work (full roof replacements, new construction) for many companies to just do roof cleaning and minor repairs.

Communication was always polite and thorough. Daniel came out and inspected our roof, emailing me a video of trouble areas. I ended up having them replace our leaky, 30+ year old skylights. I was impressed with the thoroughness of the pressure washing, and even more impressed with the worker's clean-up; he stayed until well into the evening making sure the debris was cleaned up.

One of the three skylights had dry rot, and was installed improperly originally.which required extra work. Overall, the cost wasn't far from the original estimate. I also had extra roof tiles to use to replace some broken ones, which they suggested I use to bring the cost down. Daniel kept me informed about issues they encountered, including videos/pics emailed to me.

I appreciated that. My only wish would be longer lead time before letting me know when they were coming to do the repairs, it makes it easier to plan - since we have to not park in our driveway/garage during that time. I had no idea if they would have been the cheapest, but picking up the phone goes a long way, as does being professional which they were the entire time and doing a good job. Should these skylights leak during the rainy season, i reserve the right to change my review - but my experience thus far has been great!

I'm not sure why there are more negative reviews verses positives ones here on Yelp. Maybe it's true that people are more likely to comment when they're upset rather than happy. Count me as a very happy customer. Roof Life of Oregon was professional and easy to work with. Each day I came home during the reroof, it was like the work crew hadn't been there.

No mess, no roof debris, no trash was left in the yard. After about 5:00 pm, the only way you'd know someone was working on my roof was if you looked up. My yard was always clean. By the way, another home down the street was being reroofed and their yard looked like you'd expect. It was full of lumber, plywood, old shingles, etc. I smiled as I drove by each day to my clean yard.

Regarding price, their price wasn't the cheapest nor was it the most expensive. The cheap bid company would have just put new shingles over my old ones saving me a lot of money. Unfortunately for me, they would not have discovered the rotten wood that was there! Maybe the people who posted negative reviews have a legit gripe. I don't know. However, I'm betting there are many more people like me who are very happy and didn't bother to say so on Yelp.

This is a shame. Needless to say, I'd STRONGLY recommend that you ignore the negative comments here and at least talk with Roof Life YOURSELF. If you hire them to reroof your house, I'm certain that you won't be disappointed.

I sent an email to the company about one and a half weeks ago asking if my roof was under warranty. Moss had come back in a very heavily shaded area where my neighbors trees rain down needles. I got a confirmation reply that day, a re inspection a few day later and a re clean and re treatment a few day after that. I didn't have to lift a finger after the first email. Thank you. INVEST IN YOUR ROOF!

Called to setup and appointment.they were to call to set an appointment.instead, the inspector called to cancel the appointment because he was running behind. Lol! I never had an appointment.he wanted to reschedule.he was not willing to work around my busy schedule. He finally said. I think it would be better if you found another company to do your roof. Wow!

After reading the other reviews.that I had not read before. I now think I was the lucky one to have not had them come to my house! I will never refer them or hire them to do a roof.

Horrible horrible! Roof life of oregon said they would inspect and give an estimate - Jerry Becker turns up late and then sits in his car and leaves in 5 mts.and i am waiting inside the house to hear what is going on. I mail him and call him and he says "Hello, I was able to do your inspection. I was there for about 25 min and got all the info I needed.

You will be seeing a quote here in just a bit." - this was 3 days after the presumed inspection and no report yet! so i write to him and he says "Hmm, let me resend it here in a bit" and its not here yet and we are looking at 5000sqft of roof. If the beginning of the job starts out like this i wonder what happens if someone hires them.

I just called to make an appointment for a roof treatment due to Moss build up. The receptionist said we don't do treatment in your area, only roof replacement. No other explanation provided. No other recommendations provided. How does a company operate like this? They do a lot of advertising for roof treatments. But yet, will only provide the service in certain areas. Won't be looking to have them provide any service at this point.

Do NOT hire them to fix your roof. They might be ok with removing moss, but please trust me when I tell you that they do not know how to fix leaking roofs. I had them out several times and they were never able to fix it, eventually telling me I had to get a masonry company because the chimney brick was fractured. It wasn't. I had to hire a different company who fixed it right the first time.

We asked for a full evaluation of the roof condition and lifespan after our inspector found some issues and concerns. Our inspection report included details and photos. The roof life inspection was written like a post it note just saying roof needed to be replaced, no details, no reasons why except it's age (which we knew already from the sellers). The receipt given was also just a sideways photocopy. Not professional, not helpful, definitely not at all worth $300!