Windowman

No one picked up calls x 2, even when auto transferred. Still waiting on a call back via a human.

Have called MANY times. Never get a return call. Website lists their hours as to 4:30pm M-Th, 3pm on Fridays. Left a messagel on 8/25/2020 at 1:30pm(second time I had called). Called back at 3:30pm, trusting their schedule to be correct on website BUT 'they were closed". Tried calling International BBB office in Virginia. On hold, loops back to "leave a message". Trying to find out information on a local collection companies (Transworld Systems, Inc for their actual street address (as their phone number is disconnected) with zero luck finding out. What GOOD is the BBB if they're never there when you need them?

This BBB branch and team has been nothing but fantastic, supportive, and responsive on all ends. The general public likes to leave bad reviews when something doesn't go their way, but the team here is a group of people that you can actually pick up the phone and talk to, who are also local, and they can help you in a real way. BBB is as fair as it gets for both consumers and businesses, and they do their due diligence on both sides of the problem in an effort to provide dispute resolution and accountability on both sides, and in the name of actually protecting people and resolving problems.

It's almost impossible to find other organizations or online review websites and directories that you can actually talk to and who holds everyone accountable, including themselves. Honestly, it's very refreshing working with the BBB because they do it in such a real, and human way.

Seems like people are leaving a bad review for the BBB because a company that BBB tracks did something wrong. Please understand the BBB is here to help you as a third party to work with the company to resolve a dispute. They are a non-profit and not a government agency. They are just trying to help!

The BBB is another useless business corporation that allows other useless business corporations to ripoff consumers hard earned money. I will never deal with them ever again. I would advise anybody that seeks there help to be a complete waste of time as they side with business that are only RIPOFFS!

Even though a company isn't a dues paying member of the BBB it is given an "A" rating. So why join and pay dues? I looked to the BBB for comments on a company. Yes, it was stated, in small print, that the company was not a member but was still highly rated. Basted on the rating, I hired the company and am now trying to get my money back. Not going to happen. If my attorney takes this to court, I am going to ask the BBB to stand behind their rating.

This BBB are just criminals, they are in for their own interests, not the customers, clients or anyone else. I have a BBB membership with them, I good when I was paying them their annual dues, as soon as I decided to stop paying it, they wanted me to take the sign off my website. But what happened to all the years I have been paying? They don't even care about your A+ rating. THEY ONLY CARE ABOUT THEIR MONEY.

Big organization trying to shut down small businesses. Please small business owners please think twice before you join BBB. Join The CHAMBER OF COMMERCE because they can help you small businesses not BBB.

Carey's diesel. DO NOT USE THESE PEOPLE! THEY tried to charge me $911 for replacing 2 fuses and a wire on a generator (Apu). $11 for parts $60 for environmental services, and $850 for labor. Absolutely the biggest rip off artists I have come across. I own my own tractor. I know prices. Been paying for repairs for 4 years on this truck and have NEVER been taken advantage of like this.

They couldn't even do the repairs I brought it there to do! They came down to $634 after a heated conversation with the owners wife. But that was still way over priced. I can't rate their work because they didn't fix anything besides the 2 fuses and a wire. Seriously, go to Peak equipment. Will never ever consider taking any of my equipment to these swindlers. Hard lesson learned.

We have been working with the AT&T store in Rehoboth, DE to have AT&T Digital Life install and service a new system in our home. We have had a poor installation and missing equipment. After several attempts we have been unable to resolve these difficulties. Therefore and because we do not have faith that this system and its services will secure our home, we have asked to terminate our contract with them.

They have notified us that the contract will be terminated at a cost of $533.32 to us. We are being charged this fee even though the poor installation and missing equipment has yet to be addressed. STAY AWARE FROM AT&T DIGITAL LIFE

I terminated my Comcast Triple Play services on 6/3/14 due to a huge increase in my monthly charge and also because I could not get Tennis Channel Everywhere and other channels on my other devices through Comcast. I receive a bill with a statement with a significant credit balance on 6/12/14 which explained that my refund would be automatically sent to me within 4-6 weeks.

I first called on 8/8/14 when my refund had not been received for over 8 weeks and assured that my refund would be received. I called back 8/14 when no check had been received and an escalation report was issued and I was assured that someone would call me in 24- 48 hours. No one called. I called again 8/22 and was told that my check would be processed and I would receive my refund in 7-10 business days.

We will see. For Comcast, who has no problem charging a late fee if you are late a few days in paying your bill, why can they take over three months and three phone calls to refund my money? Also, every step of the way when I said that I quit Comcast because of the cost, they offered to negotiate lower monthly fees to keep me as a customer. How is this fair to the poor schmuck who just accepts the huge increase in fees and keeps paying. Also, do not chat on-line with them.

Those operators can't DO anything and whatever they tell you will be contradicted when you get a local American on the phone. The commercials are true - Comcast has the worst customer service!