Bear Properties

Have had a slow leak since roof was installed now have damage to my siding, also have a rotten 2x6 and several pieces of soffet! Now they don't answer their phone or return my calls!

These guys were great. Did what they said they would do. Another contractor came out for a different job and said the roof really looked good. Honest guys.

Poor work, my roof was left with places not compleated and doesn't line up. They left nails and shingles in the yard. I called them over and over the office would eather not answer or the said someone would come out, I waited they never came. I made the mistake of paying up front. It was a horrible experience. I was taken advantage of by a corrupt business. They have no basic morals.

Can't get calls returned can't get nobody out to address your problems all you can do is leave messages never use them again

We have used Bear Roofing for a new roof on our house 4 years ago. Great Experience. They repaired a leaking flashing on a fireplace (different building) a year ago. Great Experience We had an roof leak around the exhaust pipes in yet another building this year. Here are out issues: 1. Had a really tough time getting the woman answering the phone to hear me.had to repeat myself numerous times.

I can talk to other people on my phone and have no problem calling at the same location. Was very frustrating. 2. Took someone a few days to come out to check out the problem. Even though I told them it was leaking, it took 3-4 days to get someone to come out. It felt like there was no sense of urgency. 3. Quoted us a lot of $$ for the repair/replace of a couple boots ($750.00) and another delay of a day or two before they could come out to do the work.

They also quoted $400.00 to repair a less than 12 hole in the drywall where the leak was in a closet ceiling. The guy who gave the quote was not equipped to do the repairs. So after waiting 3-4 days, there still was no progress on getting the leak fixed. Called another roofing company once the guy from Bear gave us the quote, they came out and repaired/replaced the boots (Took less than an hour) the next day (New Years Eve) for less than 1/2 the cost.

It was repaired before Bear Roofing called to setup the appointment to do the work. We'll fix the drywall ourselves, its just a closet. I don't know why, but we didn't get the level of service we had received in the past.

These guys do excellent work and I would recommend them to anyone. I used them 7 years ago for my Greystone home and again this past year in inverness. They finished a 6,200 square foot shingle roof through allstate in one day. Then these guys discovered the roof on my new historical home in southside was shingled in asbestos and were able to get it approved through State Farm to put on a 4,300 square foot slate roof and completed it in 5 days. I would recommend these folks to anyone! Gregory Terrell

If i could give zero stars I would but google won't let me. These guys are completely incapable of doing anything. They can't price work, they can't return phone calls, they are useless. Don't waste your time and call someone else.

Bear roofing put a new roof on my home in August of 2011. There is now a leak in the foyer so I called them out to fix it because they have a 5 year no leak guarantee. They gave me a run around for a few weeks before they came out to "work" on it. They did not do a good job on the repairs or do the entire job that was supposed to be done. When I tried to call them back, you cannot leave a message because their mailbox has been full for weeks and most of the time do not answer when you do call.

Bear Roofing has been a nightmare to deal with. We hired Bear Roofing last year to fix a minor leak. They told us that it was a roofing issue and that they could fix it. Unfortunately, we thought the leak was fixed and we paid them in full. With each heavy rain this year we have had to call them to come back to fix the same leak. What was a minor leak has now become a huge leak over the year.

The last roofing crew, Bear Roofing, sent to our house to fix the leak told me that the flashing had not properly been put back on the roof. The roofing crew was told to patch the problem, but not to fix the problem correctly. This week I have had to called them back to come fix the leak again. They are now telling me it is not a roofing problem and they are not qualified to fix the leak.

They have also told us not to call them back and to only contact them through their lawyers. The owner of the company has never come on site to inspect the situation. We tried to be fair and ask for 75% of our money back, so we can call a reliable roofing company and pay them to fix the problem. The owner of the company will not talk with us about resolving the situation. We are only aloud to speak with the very rude receptionist. This has become a nightmare! Please consider this experience before you hire Bear Roofing.

We called Bear Roofing because my sister had a good experience with a simple leak fix and we needed the same repair. We set up an appointment for a Wednesday afternoon and no one showed up. I called and rescheduled for the following day, was told I didn't need to be home for the repair man to do what he needed to do. Again, no one showed up. Called several more times and was promised someone would come out before the weekend.

No one ever came and they never called to say they weren't coming and never received an apology. Terrible customer service. Needless to say we called another company who came promptly and repaired our simple roof leak.

I had a small leak in my roof and was quoted a price to fix from Bear Roofing for around $500. When the technician arrived, he saw that it was a very small and simple fix. It took him less than ten minutes to fix my problem. That was two year ago and my roof hasn't leaked since. To this day they have not sent me a bill. Bear Roofing is a huge Blessing and I will never use any other company.