Yama's Roofing

I never imagined hiring a roofing company could be so enjoyable. Yama's Roofing office staff, Brian and the Yama's crew were more than professional and very helpful. Communication with them was always pleasant and efficient. All questions answered in a timely manner and Brian went out of his way to meet and share roofing samples. Yama's Roofing prices are very fair even during this time of high construction costs. Brian and his crew were friendly and their workmanship awesome.

They were prompt, clean and left my property in better condition then when they arrived. Brian was on site with the crew and addressed any concerns promptly. At the completion of my project, Brian even gave me an aerial photos of my beautify new roof. I am so pleased with Yama's Roofing that 7 months later I hired them again for another roofing job.

If you're looking for a five star roofing contractor who actually cares about your needs and offers fair pricing, give Brain at Yama's Roofing a call. They took good care of me and I'm sure they'll take good care of you too!

Five years ago, we moved back home from working on Oahu. Got a roof quote at that time from a different company that was working in our neighborhood. Price was above what Brian quoted us this year! Glad we didn't go with that company back in 2017. Brian and his crew are hardworking people and showed up on time, rain or shine. We had a hiccup, but Brian kept us in the loop and we had a new roof completed on my birthday. What a wonderful gift! Thank you to Brian and his crew for a job well done.

I collected three quotes to reroof and replace gutters for our home. One company came and never got back to me with an estimate and Yama's Roofing was a few thousand dollars less than the other company. Brian (from Yama's Roofing) explained the different types of roofing, cost, and provided pertinent information before we made our decision. I changed my mind several times, asking for new quotes and each time, he patiently accommodated me. Brian responded to my concerns immediately, even on weekends and evenings.

I had complications with my PV panels being removed/re-installed and although it wasn't his kuleana, Brian was willing to come by to ensure things were being done properly. He came by several times to ensure our roofing project was on schedule and kept us informed on progress. His crew worked hard, was polite and cleaned up after finishing each day.

After the new roof and gutters were complete, I have had so many neighbors and friends compliment how our home looks brand new and how the new roof made such a big difference. This is the second time I have hired Yama's Roofing to replace the entire house roofing and both times I have been a satisfied customer!

They were able to squeeze me in right away and completed the job within a week. Some fallout from the roof landed on my truck and Brian offered to have it professionally detailed even though it was my fault for leaving the truck in the driveway. Service: Roof installation

They are awesome! The roof is beautiful. Gutters work great. They are very good at what they do. They left virtually no debris when they finished the job, and they replaced my entire roof and gutters. Communication was great. Very professional job. They are the best! Services: Gutter installation, Roof installation, Roof inspection

Yamas did a great job installing our new standing seam roof and matching gutters. The crew was friendly, efficient, and professional. After the install was complete the jobsite was left clean and looking great. Brian made sure the job was completed in a timely manner as promised. I couldn't be happier with the results. Thank you Yamas!

When I got ready to replace our existing roof I asked five different companies for quotes. Yama's Roofing was the first to respond. After a couple of weeks I had the quotes I needed. I also had the time to ask a few people about their experiences with the roofing company they used recently. Yama's Roofing was not the least nor the highest quote. I choose them based on what people were telling me about their service.

I contacted Brian at Yama's and told him I'd like to hire them. He was efficient and professional. Kelly from the office was easy to work with as well. As for the crew of guys that showed up on the day of the install they were MAGNIFICENT. They are the best team of roofers on the island. I thank each of them. Roof was torn off and the new one put on in a matter of hours. Awesome crew. I highly recommend Yama's Roofing.

I am highly satisfied with the service provided by Yama's Roofing. When I met with Brian I knew I could trust in him. He always responded to my calls, provided quotes quickly, his crew showed up on time, they were never late and they did a great job for a fair price. Our roof looks great and I am glad I chose Yama's. Services: Roof repair, Gutter installation, Roof installation, Roof inspection

This is a wonderful roofing company based in Hilo that also does work in Kona. One of my biggest pet peeves about some Kona contractors is they charge the perceived "Kona Big Bucks" pricing to Haoles but they don't seem to treat people like that in Hilo. Yama's Roofing did not charge a surcharge to come to Kona, either. I received a couple of bids from other roofing companies, one of which was twice as much as Yama's.

They listened to my problem and posed solutions. Part of my problem stemmed from the fact I hired a Kona contractor to put on the roof, and unknown to me, he installed plain rolled comp and then nailed it without even caulking the nail heads. Which caused the roof to leak. He came back and caulked the nail heads, but then it started to cup because he did not line it with blackjack prior to installing.

He gave me a 10-year warranty that was worthless. Another roofer insisted on painting a couple of layers of silicone over the roof. Only Yama's had the best plan for this situation, which was a TPO roof that should last at least 20 years. They also installed flashing, which the first contractor did not do. And they installed gutterguard flashing on the sides so all the water runs down to the front.

The gutter installation is perfect as well. Now, when it rains, I don't hear the rain hitting the roof, it no longer leaks, is perfectly water tight, and the flashing is correct. They fixed a horrible situation and they were prompt about it. If I could give them 10 stars, I would.

Read some of the negative reviews posted here and I'm totally bewildered by what I'm reading. We just had our roof redone by Yama's in Hilo. The crew showed up on the designated day and within three days, the roof was finished. Of course, our house is small and I don't think the job was complicated in any way, but the crew of 8 guys showed up with the materials and seemed to know exactly what they were doing.

I feel the price was fair, the service was excellent and the overall feeling I got the whole time the Yama's crew was here was that these workers were knowledgeable, efficient, well-trained and professional. I highly recommend Yama's for your re-roofing needs in Hilo. Mahalo nui loa!

I had the unfortunate experience of hiring Yamas Roofing to do some work on my house. I needed a leak fixed and paid to get my whole roof redone. Soon after they completed, I had a leak in the same place I hired them to fix in the first place. I brought it to their attention and scheduled them to come back to check it out/fix it. I was very accommodating with their busy schedule, too. They never showed up AND they blocked my phone number. Seriously, go with anyone else but these guys. Theyre sketchy and not good people.

I won't expend anymore energy than I need to on this company, but for anyone thinking of hiring them to do a job DON'T. I wish we'd carried out our due diligence with this company by consulting Yelp--we failed. But if I can save folks out there from the heartache of working with this company, then I'm happy to offer my review. They seemed good to begin with but as time went on it was clear they were shoddy in their craft.

They literally sent nails through our open beam roof all through the house and they suddenly couldn't provide the skylights we'd discussed with them from the beginning. When we got home to see their finished work it was clear, even to us as customers who know nothing about roofing, that the job wasn't completed. When we asked them to come over and look at their incomplete work they did and agreed that they would finish it--the workers never came back.

We sent emails and phone calls to the owner Brian Peterson, but he did not respond. I decided to go and see him--I'm a woman--and he yelled and screamed at me and came up with all sorts of excuses about why he couldn't contact us (over a several weeks period) and why he didn't really have to complete the job anyway. Please do your homework better than we did. Brian Peterson is a scammer and a bully and he will not make good on his promise to provide a professional service.

We spent over $20,000 on a roof that is still not completed and we are now hoping it's not going to leak in the next months and years as has happened to other customers you'll read about if you do your research. Brian Peterson's name should be struck off the roofing contractors list in Hawai'i. He comes across as friendly to begin with, but that's his whole scam.

RIP OFF! Stay away from this company! They will take your deposit ( 65% of the total) and make excuses and NOT due the job! They are LIARS, both Brian Peterson and Kelly in his office just to make deal and have you sign and collect the deposit! BEWARE and STAY AWAY!

Did not even have them do our roof- they were hired by a realtor to do an estimate. he arrived and began to yell at my 77 year old mother because our dog was in the back yard. This was after she told him she would take dog inside if he would just back away a bit. He then screamed 'F you, I don't need your dog and ai don't need this F-ing job!. and drove off. Now, we don't know this guy and maybe he had a bad day but why yell at a 77 year old woman who weighs about 90 pounds?

Back in about 2009, I had a completely GREAT experience with Yama's Roofing for a job in Hilo for my parents. Brian Peterson and his staff were friendly, responsive, and did a great re-roofing job, complete with emailed photos of the finished work. I couldn't recommend them highly enough. Fast forward to about two years ago, when I contacted them for a different, albeit smaller job.

As a repeat customer, I thought I would surely get the same great service. Unfortunately this time I had to practically beg them to give me an estimate, that finally came in, but was missing an essential part of the job. When I mentioned it, they said they would get back to me, and never did. I followed up a few times, to no avail. More than a month ago, I thought I would give them one last try.

Still no response. Apparently they are too busy with other jobs/customers. It would really behoove them to just say that they're booked until "x" time.or at the minimum, just say they're not taking any new jobs right now.

Unbelievable Company, they truly need negative stars here! This company is unreliable & dangerous! For 2 months we have called telling them about major leaking on a 4.5 year old roof (5 year full warranty on installation by contract). It also leaked badly within a month of installation because they forgot to put on flashing! 6 appts set, 6 appts. ignored with no calls or texts, and dozens of calls & lies later still no show.

I am told they want to come to my house when I am NOT home to get on my roof? I said no way and asked for Brians direct number. Finally got Brian Petersons cell number (808-896-6168) and left a very civil message. He calls back in 2 minutes & begins to threaten me! Started to scream & scream to Come to my office tough guy! I dare you come to my office!

I kept saying why? You need to come repair my roof as by contract. He went on literally screaming for over 5 minutes threatening me ordering me to come to his office then hung up now they will not answer any of our calls! I guess its time to call a lawyer or the police! I RECORDED and saved all messages as well as his threatening phone call back to me.

We advise to everyone that you DO NOT HIRE YAMAS ROOFING! They do bad work to begin with they forgot the flashing & now in just 4.5 years the entire front edge is leaking! He thinks nothing of lying & threatening old handicapped people! I will be happy to share his threatening recorded call with anyone thinking of hiring this company!

My experience with this company was horrible! Wish I could give a negative score being that it's needed. I had them come out to do a small job car port and it was not completed 12/15/16. It has been over a month and they have not returned to finish the job. They left the roof with no screws on one end and never placed a flashing from the house to car port.

I have leaks everywhere and I can't seem to get them to come back after a month and a half later. Sad way to operate a business. The owner Brian does not return calls and seems like he has no care for customers! Overall a very bad company to work with and the work that was done was average not professional. "Warning" Please do not do business with this company you will regret it!

I wish I could give them a NEGATIVE star review. PLEASE DO NOT EVER EVER USE THIS COMPANY! ABSOLUTELY HORRIBLE service from the employees to the owner. After waiting for longer than over a month from the original appointed date for an estimate to be done on gutter installation. They finally got back to me. I didn't mind too much having to wait because I understand there aren't many companies or people to send out to do the estimates, the problem was the person in office promising to keep me updated and promising to call/e-mail me.

Every time this person NEVER called/emailed me. If this person had even called to let me know that the estimator couldn't have made it out to the house it would have been fine. BUT SHE NEVER DID.This happened on 4 separate occasions when the estimator was supposed to have come to the house, each time never showing up. Then I was the one who had to keep call into the office to find out what happened!

I even waited a few days after EACH time she promised to call me back to call. The real kicker is the owner, BRIAN PETERSON! The girl that I spoke to finally emailed me the estimate, the NEXT morning Brian emailed me another estimate. BOTH WERE COMPLETELY DIFFERENT. the girls estimate included 4 downspouts for 1320 and his estimate included 6 downspouts for 1100.

I emailed him letting him know the difference between the estimate and why I would be going with another company who is charging me MORE. He responds by calling me a pain in the ASS customer and saying that he can't compete in price with the other company because you get what you pay for. HE OBVIOUSLY DOESN'T UNDERSTAND ENGLISH BECAUSE I TOLD HIM I AM PAYING THE OTHER COMPANY MORE! SO YES YAMAS ROOFING, YOU DEFINITELY GET WHAT YOU PAY FOR! BY THE WAY, he has two 5 star reviews on yellowpages.com. Those reviews were made by the owner Brian himself! There are also videos on youtube showing the bad workmanship they do. Don't be fooled.

Yama's Roofing installed a roof in 2013. Less than 9 months later it was leaking. After many phone calls, Brian Peterson came out to take a look and said the repair needed to be done when the roof was dry. It has been the driest January ever and several phone calls later, Brian has not called back or shown up to do the repair. It is now raining and the roof is leaking. What good is a five year warranty if no one will even call you back or come to do the repair?

Terrible company. It started out ok, they came out quickly and took a look at my roof. Also pretty quick with the quote, but then it went downhill quickly. They told me they could not set up an appointment without a down payment of 65% and while that seemed strange to me I did it anyways since I was unsure if that was just common practice here. I was told 3-4 weeks, but they kept going past their timeline without calling.

I understand that in Hilo it's difficult to schedule with the rain, but I still expect phone calls back. After about 6 weeks when I called to complain about the lack of returned phone calls I was told, "do you just want your money back." Another 2 weeks later and I asked for the deposit back. When I got the check back in the mail and deposited into my bank account it bounced- THEY GAVE ME A BAD CHECK.

This company does not care about their customers. It appears that they hire anyone for day work and do not do career roofers. They installed my gutters so the water flows backward. When I complained they sent someone out to tell me tough beans that's all we can do! There is no reason to give these guys your money. for the 10s of thousands of dollars you'd think the gutters could be done properly, they just don't care. Hire someone who will take care of problems if they arise.

Totally agree with the other reviewer. Had them reroof my Mom's house. They totally used some spray paint and left ugly spots all over the roof. Then when it was pointed out, they pointed the finger at HPM blamining them for the spots! Called them several times to fix things but never heard from them again. We even called HPM to check it out and they said the color match to cover the nails was not supposed to be sprayed on. It's now got leaks in the roof where there are air vents. I'm not holding my breath for them to come back to fix things! Horrible company.would not recommend them to anyone!

Horrible Company. Scratched the shit out of all the roofing panels during installing, left all kinds of metal shavings on the roof that cause rust and we've had to call them several times to come and fix an area and they still havent shown up to fix it yet.