Milanese Remodeling

The storm door installation was seamless, as well as the gentlemen who performed the installation were courteous, friendly and helpful. My experience was very positive, both with the installation of my storm door and, previously, the installation of my awning. I would definitely recommend Milanese to anyone! Judy Patterson

Let me share our experience with them: A. They oversold product when we bought from them (a little over 10 years ago) by saying the windows have a lifetime warranty (footnote. that they never identified as "these windows are cheap and the manufacturer is likely to go out of business as a result of poor quality", which is exactly what has happened). B. Botched installation. a mismeasurement of a custom window in the kitchen, resulting in A. some "creative engineering" instead of getting the right size window and B. forgetting to properly flash the windows in our bedroom -- rain came pouring into our freshly painted room the day after the windows were installed. Granted, they eventually fixed the flashing, but only after calling them and waiting and then going to their store to ask face-to-face (since I live 5 minutes from their location). C.

Several of the windows have lost their seal and have stuff growing between the panes. I called three times over the past couple of months about it and have been informed that they don't deal with this since the manufacturer is out of business -- basically, I have to get the windows replaced. IOW, "you were given the paperwork that explained this" (ummm. nooooo), "it's not our problem", and "we'll pass your name on to someone [who won't call you back]" -- the latter part all three times I called. THREE TIMES. D. Based on A, B, and C, they seemed surprised and amazed that I am a teensy bit frustrated and upset about the pisspoor customer service.

But were very quick to defensive posturing and accuse me of "attacking" them. That made me laugh. A lot. My advise? For potential customers, stay away from these people. For Milanese, own the problem and fix it, without the runaround and without the boorish, annoying, frustrating deflection. If you're going to sell cheap products, be upfront about the pitfalls. YOU may be knowledgeable about "the industry", but I submit that most customers out there ARE NOT in the industry you are.

WOW - just WOW! We just had an awning installed from Milanese. The company was FANTASTIC to deal with from the estimate all the way through our final payment. They are knowledgeable and not pushy by any means. It was a pleasure to deal with them and I would highly recommend the company! I look forward to our next project where we can use them again. So refreshing to deal with a great company staffed with amazing people.

Mark and Mike Milanese helped to pick out the perfect awning for my space on the deck installers were timely very neat and extremely professional I would recommend this company to anyone

We've had Milanese Remodeling do several projects for us over the years, and have been extremely pleased each time. They've installed an awning, replaced windows and sliders, and most recently did substantial remodeling on our exterior including stonework, roofing, walkways, landscaping, lighting and more. Mark has been creative in design, proactive in suggesting ideas to us, and he has been great about listening to us to ensure he and his team understand and best meet our needs. Throughout, he's worked to help us understand tradeoffs and keep costs down.

And while a project like ours can be stressful, Mark made it more enjoyable through his positive and personable style. The variety of craftsmen that Milanese has had working on our house have been skilled and professional, and they've consistently delivered very high quality work. They've also been responsive in addressing occasional changes or requests as we've raised them. All of this has led to outstanding results and our extremely high satisfaction with Milanese Remodeling. We highly recommend them.

Milanese Remodeling installed an awning on our house, July 2020. The company was extremely professional, efficient and we were so pleased with the results! We would definitely use them again when we need further remodeling.

Had a leak, sold vinyl siding, leak persisted, sold us windows, leak persisted, came back did minor fixes to try to stop leak, never happened. We have called & now they say everything they did was done correct but never fixed issue. Our original leak which is why the were called has never been resolved in our kitchen. Our 2nd leaky window; Mark Milanese stated that leak in my master bedroom was actually water from shower in master bathroom because we don't keep our fan on until all water is dissipated.?

So the water goes through a wall and attacks the farthest of 2 windows from my bathroom and that's what is causing our second leaky window. Again they did siding & windows but don't think there is any issue with the work they have done. @Typical money hungry contractors who don't stand behind work that they do or subcontract out. They talk over you and think they know more than everyone.

Now that I have to fix leak properly have found more and more people that were displeased with their work. Use them if You want to buy their next vacation home and have to pay someone else to do work properly. Do Not respect woman at ALL. Be very careful! Free advice, for local residents in chester county.

We were so happy and pleased we chose Milanese Remodeling for our new awning. We received personal and professional experience. Also, the work staff who installed the awning were very efficient and made sure the job was complete and the job site was clean before they left. I would recommend this company and we are ready to have more remodeling from Milanese in the near future for our home.

I first dealt with Milanese over 17 years ago when we purchased a retractable awning. The awning has held up extremely well. We have been in our house for 25 years and this awning has been the best home improvement investment to date. Milanese was very professional and service oriented back then and based on a call today, I am looking to get the awning fabric turned or replaced. There service has not changed and would recommend them in a heart beat for any remodeling needs