Dial One Roofing Of Oregon, Inc.

Don't let these people touch your roof. This company installed a new roof for us three years ago. We just had an inspection when we went to sell the house and turns out we have mold because these guys don't understand the basics about venting which cost me 2500 to fix. They're good at pretending to be nice but they have no idea what they are doing. Also, they contract out your job to other roofers so you're better off going straight to someone who will do the job themselves and not pay a premium for their face. I should've checked their reviews better, now finding others with similar issues in the not recommended reviews and other websites.

Dial One did a good job installing a new roof about 5 years ago. They were quick to respond when the old roof on my new home started leaking. But I've needed them to do a small repair for almost a year. They keep saying they don't have my color shingles. Really? I've been a home owner for almost 30 years and have never before had an experience like this. I'm giving up on them. Maybe a small job just isn't worth their time

Your guys did an absolutely amazing job. I didn't think I'd get so excited about a new roof but it's just beautiful. I will definitely recommend you to anyone I know who's looking for a new roof. I really can't thank you enough.

Dial One goes above and beyond to provide great service and make sure the customer is satisfied. I had a solar fan motor go out on my roof a year after they did the work and they came back and did the labor to replace the motor at no charge. They didn't have to do that. They could have just washed their hands of it, but they didn't. Great communication and always working to make the customer happy. Thanks so much Debbie and Wade!

Dial One recently installed a new roof and gutter system on our home. We were very impressed with the professionalism and quality of work in which they provided. The initial quote included drone footage of our roof and Wade highlighted any area's of concern. This greatly helped with communication. They also took care with the vegetation surrounding our home, which was greatly appreciated. Highly recommend.

After receiving two other roof quotes, Wade stopped by to inspect our roof and give us our third quote. He almost instantly looked at the roof and said "you don't need a roof at all"! Our current roof will last a long time due to its "over application". I was shocked, and obviously very happy to save 20K. Wade's honesty and transparency is not something I'm used to when hiring contractors. Although I can't personally vouch for Dial One's work, I can certainly vouch for Wade's character and I'd hire Dial One in a heartbeat if any future problems arise.

First Class Job All Around: Five row houses in busy urban neighborhood. Top Owens Corning materials and warranties. Diligent and able crew, persistent in some challenging weather. Wade and Debbie are responsive, knowledgeable people. Would recommend for any roofing/gutter assignment. Keith P Rowan

Debbie and Wade were a pleasure to work with. The customer service, attention to detail and communication was the best I have seen from any company. They made the process of replacing a dreadful, old roof as easy as it gets. Wade came by a few times and checked out concerns I had about our current roof. Debbie was on top of the scheduling, follow-ups and made sure we were being taken care of. Unfortunately, we ended up having to replace most of the plywood on the roof once they got started, but their crew stayed late, worked hard in the heat and got the entire roof done and replaced the plywood in 3 days. Wade came by after the job was complete, to make sure everything was done right.

He even walked around our yard, picked up a few missed roofing nails and then went over to our neighbors yard as well to make sure they did not leave any nails behind there.
Dial One was a great roofing company to work with. They made sure we understood everything and were comfortable from start to finish (which was important to us as first time home buyers). Our roof looks amazing! And we are confident that Dial One will stand behind their work.

Wade and Debbie have done a fantastic job meeting our needs. They have been both attentive and outgoing, making sure that we've gotten everything we needed from their services and then some. The clean up of his crew was excellent and the workers were very friendly and respectful. In the future will definitely Dial One again!

Wade and Debbie Henkelman of Dial One Roofing run a 5 + Star Roofing Company! Wade gave us a very informative bid complete with a video explaining what we needed concerning our roof. We decided to go with their company and are very impressed with the outcome. Debbie kept us informed throughout the entire process with daily updates and e-mails, which was very reassuring.

She was also able to help us with finding a reliable painting contractor which made our lives easier. Wade has a very competent and knowledgeable staff who were respectful of our property and friendly onsite. He showed up regularly to check up on progress and to do a final inspection. The roof itself turned out beautifully (if you can say that about a roof.ha) and it comes with a 50 year warranty. We are so pleased and would highly recommend Dial One Roofing of Oregon for either repairs or a new roof. Jennifer and Eric A.

We will recommend Dial One Roofing to our family & closest friends. Great quality & customer service! Wade & Debbie are friendly & very professional. Our roof is beautiful & looks better than we imagined. Our job was a particularly difficult due to circumstances. We bought the home & it was required to have a new roof completed prior to closing. This made for a lot of stress, to say the least. Wade's crew & lead foreman Pedro were terrific! Great clean up every night; couldn't even tell they were there that day. Do yourself a favor and hire Dial One Roofing!

After getting three other estimates, Dial One was the most reasonable and had the best warranty of the other two businesses. Plus, they were able to work with our schedule and begin quickly. There is a good chance that Dial One saved our house from major damage because of the latest rains. Debbie, the receptionist was kind, communicative, and even came out to our house to drop off a Christmas treat. I recommend them highly.

Dial One Roofing to the rescue! Extreme rain in Pdx...water is coming in from our fireplace hearth at an alarming rate. Call & email Wade requesting help and hoping I'll hear back. Debbie soon calls and said Wade will be over asap. He arrives and climbs to our 4-story roof in pouring rain and fixes the problem in minutes. Gosh we love this company and its owners.

This is the 2nd time Wade has come over in an emergency to take care of us. (1st time was for a tree that came down on our roof...they were at our home within an hour of our call!) We will stick with this company!

Wade, Debbie and the Dial One Roofing crew provide exceptional service and a high quality of workmanship, and I highly recommend them to everyone. They are professional, get the job done when they say they will and check back to ensure that you're completely satisfied. If something can wait a few years they tell you! No hidden costs or surprises and they really care that the job is done right. I'd give them more stars if I could. Thanks Dial One!

They will fix your roof in time for winter! Great customer service!!

We had such a good experience with Dial One Roofing that I have already recommended them to friends. When Wade came to our home to examine the work needed and to give an estimate, we immediately sensed that he could be trusted. He began by telling us what we did not need to have reworked! As the work progressed, we became increasingly pleased that we selected Dial One.

They approached the job with an attitude of service and made every effort to keep our property as clean as possible during what would otherwise be a messy job. They maintain communication with us, and exude quality not only in their workmanship but in their customer relationships.

I cannot say enough about my experience. Our roof was leaking, I called Dial One and they had a crew come over to tarp my roof in extremely bad weather. The water stopped coming in! We had them install our new roof a few days later when the weather let up. I now have neighbors stopping to comment on how gorgeous our new roof is. (It does look pretty outstanding.) The roofing crew worked in the most awful weather, always ensuring that the roof was tarped to protect us from further water damage, when the weather was too foul for them to continue working.

Their crew was friendly, professional, and I was allowed choices along the way. We now have a new ventilation system that will allow our home more air flow to the attic space. They cleaned up after themselves, and I have a gorgeous new roof without leaks! I am impressed. And, would recommend this company to anyone, again and again. Thank you DialOne Roofing!

Our experience with Dial One Roofing has been outstanding. Wade is an exceptionally skilled and highly competent roofing professional. He has a high level of integrity which is instantly apparent. He and his staff are punctual, professional and courteous. We are very pleased with the overall level of service we have received from Dial One Roofing and would highly recommend their services for any roofing needs.

Our relationship with Dial One Roofing has only just started, but Wade's recent visit, some essential band-aid repairs, and (most importantly) a detailed consultation on what needs to be done in the medium and long term future to keep our roof in good repair has been very gratifying. I am delighted to have discovered such a knowledgeable and experienced roofing expert and feel confident that Dial One will look after our roof well.

Wade at Dial One Roofing was fantastic! Not only did he respond quickly to my initial call, he came out the same day and did a full evaluation of my roof. He quickly found the source of the water damage, and assured me that it could be fixed by replacing about 1/3 of the roof -- he said the undamaged portion of the roof still had a lot of life left in it.

This was great news to me since most of the other contractors I spoke to wanted to replace the whole roof. All my interactions with Wade were efficient, timely, and courteous -- it was a pleasure doing business with him. I would highly recommend Dial One for any of your roofing needs.

Fantastic job from quote to finish. I feel fortunate to have found a local company that met and exceeded all expectations. I just finished a kitchen remodel only to discover leaks from kitchen skylight and other places. Wade quickly came to inspect and provide quote. Within a week I had a new roof and skylights. The crew worked from morning till dusk and left the property completely clean :. As suggested by Wade we picked a color that really complemented our house when finished. The quality of workmanship was top notch. I am a HAPPY customer.

Wade and Debbie Henkelman of Dial One Roofing run a 5 + Star Roofing Company!
Wade gave us a very informative bid complete with a video explaining what we needed concerning our roof. We decided to go with their company and are very impressed with the outcome.
Debbie kept us informed throughout the entire process with daily updates and e-mails, which was very reassuring.

She was also able to help us with finding a reliable painting contractor which made our lives easier.
Wade has a very competent and knowledgeable staff who were respectful of our property and friendly onsite. He showed up regularly to check up on progress and to do a final inspection. The roof itself turned out beautifully (if you can say that about a roof..ha) and it comes with a 50 year warranty. We are so pleased and would highly recommend Dial One Roofing of Oregon for either repairs or a new roof.

10/10 all around. The crew was very polite and efficient. Debbie and Wade were very communicative and accommodating. We are so happy with our roof and have nothing but great things to say about the whole process from start to finish.

Wade, Debbie and the Dial One Roofing crew provide exceptional service and a high quality of workmanship, and I highly recommend them to everyone. They are professional, get the job done when they say they will and check back to ensure that you're completely satisfied. If something can wait a few years they tell you!!! No hidden costs or surprises and they really care that the job is done right. I'd give them more stars if I could. Thanks Dial One!

Dial One Roofing is the best in the Portland area. From start to finish, Debbie, Wade Duane and crew were professional, polite, trustworthy, honest, reliable prompt and much more. We had a tile roof and patio cover replaced with new gutters installed. They did it all. They even brought in a port a pottie. I wish I could give them a higher rating. Thank you so very much.

Dial One is a quality roofing company. From our first time meeting with Ward, the project was professional. The crew worked well together, each knowing who is responsible for what. Any questions, if Ward wasn’t there, called the office and talked with his wife Debbie. Strongly recommend them for any roofing job, they are the best.

After receiving two other roof quotes, Wade stopped by to inspect our roof and give us our third quote. He almost instantly looked at the roof and said “you don’t need a roof at all”! Our current roof will last a long time due to its “over application”. I was shocked, and obviously very happy to save 20K.
Wade’s honesty and transparency is not something I’m used to when hiring contractors. Although I can’t personally vouch for Dial One’s work, I can certainly vouch for Wade’s character and I’d hire Dial One in a heartbeat if any future problems arise.