First Response Roofing AZ

I called and they called back. We're off to a good start and it only got better from here. Geoff shows up when he said, he was easy to talk with and trust. He gave me a great description of what was happening followed-up with photos showing me what he was telling me about the roof. I had 5 broken tiles, missing half the tile basically and a couple cracked that they fixed. Erica in the office handled the majority of my communication and she was clear and thorough; very easy to work with and understand. Garrett handled the roof and while I did not meet him as First Response handled it while I was at work without me having to be there--how awesome! but anyway, he did take pictures of the things he fixed and they were included in the report. Overall--excellent service, superb follow through and I would highly recommend doing business if repairs are needed for your roofing. I will be telling any of my neighbors.

Their representative was on time and professional, and did my roof inspection. He even replaced a couple of broken tiles for me. No charge! Service: Roof inspection

They did a great job of replying quickly and explaining what the problems were and what they would do to fix them.

Tibb is great. Good communicator and responsive. Plus, he really takes his time to get the job done right. Highly recommend for roof repairs!

First Response removed the existing half-round Mexican tiles along with the mortar that held them in place, along with the underlayment attached to the plank roof structure. New Eagle underlayment was installed, followed by battens that the Eagle "W" concrete tiles would be fastened to the structure. Throughout the 3 expert laborers ( a family of 2 brothers and their sister) worked diligently in the blistering heat upon the roof without resting, and efficiently replaced these new red tiles adding beauty to the roof!

They transported the heavy concrete tiles from the back of the truck, on the driveway, using one brother expertly throwing a pair of tiles upward to a waiting brother or sister, who athletically piled them upon the roof! They were an efficient machine that was unstoppable! The job was perfect and admirable.

We had first response complete an overhaul of our large patio awning that was leaking and they did an excellent job! The quote process was efficient, clear and multiple options for repair/replacement were provided. The team was prompt and quick with their work and everything was explained me to both before and after the job was done. The price was excellent, a very low pressure, no nonsense process that was welcomed. We will be using first response for any roofing needs moving forward!

Excellent service from begining to end. very detailed, listened and sold me only what i needed. not pushy. their crew worked hard and cleaned up daily. i recommend using them. Service: Roof damage repair

Really happy with my decision to go with first response roofing for my partial roof replacement. I received quite a few quotes for the job and was initially very impressed with the time spent on my roof assessing not only what was causing my leak but also the entire health of the roof. There were several other companies that didn't even look and just talked to me at the front door about their recommendations.

First Response gave me many options and felt 0 pressure to choose a particular one - I felt as if I was just given the knowledge to make the right decision for me. Price was right in the middle of the quotes I got for the work performed. Kudos to Jake for the quote process, that's what sold me honestly. The work itself was of high quality, efficient and they did a good job cleaning up after. Highly recommend this company and will 100% use them for any future needs!