We've been Entrepreneur magazines #1 window washing franchise 3 years in a row for one simple reason: We add value by treating you like family. In 1986, Tim McCullen founded Window Gang to provide window cleaning services for commercial and residential customers located in his small, coastal community of Wrightsville Beach, N.C. A decade later, Window Gang had expanded into every major North Carolina market. Today, Window Gang provides a full menu of exterior cleaning services in more than 1,600 cities. and there are more to come!
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Reviews (26)
Jeannie Etter
May 19, 2020
Linda M.
Jun 18, 2019
George Porta
Jan 26, 2019
The employees of Window Gang came in quite on time as promised, were very polite and dilligent, gave me an explanation of what they were going to do and as soon as I agreed they got to do the work. I live on a third floor, which was not an obstacle at all. The estimate was fair and the results were quite to my satisfaction. Before departing they walk me around the apartment to show me the windows. Next time I will contract them for cleaning the inside of the windows as well. I recommend them without hesitation
Robin M.
Jan 22, 2019
Bruce J.
Jan 18, 2019
Lisa Joseph Metelus
Jan 15, 2019
This is the second year I've used Window Gang. the first year the service was great. This year was off to a good start until the person I was dealing with (Claudia out of the MIami office) decided to stop responding to my calls and emails. I booked close to 2K in services including pressuring cleaning the exterior of my entire house, driveways, patio, window washing etc.
I was sent two technicians that I could not communicate with because neither one of them spoke English. I was able to get Claudia on the phone to discuss that there were certain things that were not completed with the job - including cleaning out the dryer vents and sealing all of the driveway and pressure cleaning that was done. She promised she would send someone back within a few days to get done.
Given that this was right before Thanksgiving - I waited a week before following up. Its been a total of 3 WEEKS since I had anyone back to finish the job that was started - and paid for. Someone showed up over the weekend when I was not home to attempt to seal the driveway - 3 weeks after it was originally cleaned. I have not been able to reach anyone from the offices or the numbers on the websites.
Its been radio silence from this company even after several unanswered text messages and calls to the contact's phone. Consider yourself warned before paying this company before the work is completed. Major improvements should be made on the customer service side. And I'm still waiting on a call to finish up the job that was paid for.
I was sent two technicians that I could not communicate with because neither one of them spoke English. I was able to get Claudia on the phone to discuss that there were certain things that were not completed with the job - including cleaning out the dryer vents and sealing all of the driveway and pressure cleaning that was done. She promised she would send someone back within a few days to get done.
Given that this was right before Thanksgiving - I waited a week before following up. Its been a total of 3 WEEKS since I had anyone back to finish the job that was started - and paid for. Someone showed up over the weekend when I was not home to attempt to seal the driveway - 3 weeks after it was originally cleaned. I have not been able to reach anyone from the offices or the numbers on the websites.
Its been radio silence from this company even after several unanswered text messages and calls to the contact's phone. Consider yourself warned before paying this company before the work is completed. Major improvements should be made on the customer service side. And I'm still waiting on a call to finish up the job that was paid for.
Carol S.
Dec 30, 2018
This company was able to provide me with a beautiful job of cleaning an older tile roof, exterior cleaning of stone exterior, and washing exterior windows, with excellent results, on short notice. This was the week before Christmas, no less, so they did need to break out the roof part of the job separately from washing the house exterior and windows, but that was fine with me. Tiffany, the scheduler, drove by to look at the house first to make sure their estimate would be correct, which allowed them to be realistic about what they would and would not be able to do by my requested date.
I appreciated her openness and can-do attitude. The guys who worked on my house, Zach and Evan, did great work and again were open and informative about their work. Cost compared favorably with a well-reviewed local competitor. It looks like a new house sprang up on my lot!
I appreciated her openness and can-do attitude. The guys who worked on my house, Zach and Evan, did great work and again were open and informative about their work. Cost compared favorably with a well-reviewed local competitor. It looks like a new house sprang up on my lot!
Lisa A.
Aug 10, 2018
Called for a quote a few weeks prior for pressure washing our driveway. The lady on the phone looked up our address on Google maps and quoted $130.00. She said it was usually really accurate. Didn't save my info or quote and when the crew showed up and measured it was $180.00; quite a difference. We settled somewhere in between. The crew was friendly, fast and efficient and it is a lot cleaner than before but we still can see brown lines where the pressure washer went back and forth. Think I'll rent one next time and do it myself.
Anselm S.
May 29, 2018
Kate S.
Feb 08, 2018
Cindy A.
Dec 18, 2017
This company was straightforward about their services and very competitive pricing. Several prior companies I had contacted were trying to sell me on larger gutters and gutter screens but the nice gentleman who I spoke with was extremely helpful and explained options, he was also able to give me a fair quote by phone & a crew came to my house the next day to clean the gutters.
I opted to get a maintenance plan so this company will be cleaning the gutters two or more times per year. Very happy the prompt & professional service this company provides!
I opted to get a maintenance plan so this company will be cleaning the gutters two or more times per year. Very happy the prompt & professional service this company provides!
Cindy S.
Nov 17, 2017
Regina B.
Oct 07, 2017
Nick B.
Jul 20, 2017
I found Window Gang on Yelp and went to their website, where I completed an easy online quotation. I got an immediate price, which seemed reasonable. The next day I was contacted by email, and when I called to follow up, they were able to schedule the work the very next day. I received a text message when the technician was on the way, and he arrived shortly afterward.
As stated on the website, he did a recount of windows, screens, etc. He quoted a revised price that was LOWER than the original - that's a first! We had only the outside windows washed, and they came out looking really good. Cleaning the screens also helped. The whole process was very quick and easy, and we are very pleased with the results.
As stated on the website, he did a recount of windows, screens, etc. He quoted a revised price that was LOWER than the original - that's a first! We had only the outside windows washed, and they came out looking really good. Cleaning the screens also helped. The whole process was very quick and easy, and we are very pleased with the results.
Ruth Morales
May 17, 2017
Patricia W.
Apr 25, 2017
Barbara G.
Apr 07, 2017
Excellent job today by William and Ray from the Window Gang! They washed the entire outside of our house including screens, the woodwork and tiles on our lanai. Our house looks brand new! Soo happy with the results! Also gutters and roof debris cleaned! Before they left they wiped down all trim around our windows and screens. Porch furniture put back in place. I would highly recommend the Window Gang to anybody!
Ryan A.
Apr 05, 2017
K. K.
Feb 06, 2017
Doug S.
Sep 19, 2016
Matt G.
Aug 01, 2016
William Jurberg
Dec 08, 2015
Be VERY Careful with this crew! They basically have a release of liability in their invoice and so they are NOT responsible for any scratches they create! I had them come to complete a full construction cleaning of the windows on our newly built home, only to realize that they left scratches in all directions. When I called the owner of the company to come and review the windows, he basically told me that the windows were scratched prior and he was not liable as I had signed a waiver from the onset so basically too bad. Completely unacceptable and unprofessional behavior from an owner of a big organization.
Liz J.
Dec 07, 2015
Luis Lan
Jun 05, 2015
Ca G.
Jan 24, 2015
Very professional and courteous cleaners, they did a thorough job. My roof and walk ways were sparkling when they were done. Their pricing was better than the company I had used the year before and they did a much better job. The owner stopped by to inspect the team's work during the day. I was blown away! It clearly conveyed to me that he cared about the quality work being done by his staff and hold them to high standards. I will definitely use them again and would recommend them to anyone.
Laurentiu B.
Apr 13, 2014