Founded in 1972, we are a family-owned company dedicated to honesty, high-quality work and the integrity required to do the job right the first time. American Custom Contractors has built a well-deserved reputation for providing our residential and commercial customers with exceptional craftsmanship at competitive prices. We started small and grew into the full-service general contractor that we are today because our satisfied customers referred their friends and family members to us, and they became satisfied customers as well!
Services
American Custom Contractors was founded in 1972 by Alex and Angie Giakoumatos, who resided in Gaithersburg, Montgomery County, with their small family. Over the years, their business grew from a small carpentry operation into a full-scale remodeling company. Their family also grew to include four children, who have all become active members of the local community.
American Custom Contractors is a family-owned company that started small and grew to become the leading general contractor in Maryland, Virginia and the DC Metro area because of the quality of our work. We are fully licensed, bonded and insured. We repair, replace and install roofing of all kinds, including asphalt shingles, cedar shakes and shingles, synthetic cedar shakes, slate, synthetic slate and tile. We are certified by top roofing manufacturers to install premium products and offer you exceptional warranties.
Whether you're looking to replace your entire roof or in need of a few repairs, American Custom Contractors handles all types and styles of residential roofing. We have been in business since 1972, and our decades of experience have provided us with the skills and resources necessary to tackle any roofing project with ease and efficiency.
American Custom Contractors has a wealth of experience with public and private commercial contracting projects in the Washington, DC, area. We partner with property managers, boards of directors, real estate agents and insurance adjusters, and use our expertise to complete high-quality jobs that cause minimal disruption to business activities.
Reviews (10)
Kevin Wilkins
Jun 22, 2022
Robert B.
Jun 10, 2022
I would highly recommend this company from the professionalism they displayed at every point during my process. From the responsiveness of the office staff especially the production manager Aaron. To the great salesman Christian who patiently went over my options and choices. To my project manager Joel who explained what was being done in each step during my roof installation.
Also the actual crew took extreme care while doing the installation and also during clean up to ensure that nothing was left behind that could hurt my kids or my dog. Again I would highly recommend this company it is family owned and during this entire process they treat you like you are one of their own family members to ensure that each step is painless and they show they really care. They made sure I was well informed as was treated with respect, if I could give them 10 stars I would.
Also the actual crew took extreme care while doing the installation and also during clean up to ensure that nothing was left behind that could hurt my kids or my dog. Again I would highly recommend this company it is family owned and during this entire process they treat you like you are one of their own family members to ensure that each step is painless and they show they really care. They made sure I was well informed as was treated with respect, if I could give them 10 stars I would.
Jerry Wright - Coldwell Banker
Jun 03, 2022
I called this company after interviewing another company that seemed to care more about their profit than helping me with an issue. Hans from American Customer Contractors come out and was upfront and honest from the beginning. No big sales pitch, beating around the bush, etc. We both agreed to have a claim submitted and he was there when the adjustor showed up.
I ended up getting a full replacement which I strongly believe was due to Han's professionalism about the issues with the roof. After the proposal was signed, I began working with Joel who was the PM for the job. He came out to discuss the plan of action, left his contact number for any questions, and assured me he would be there each day to oversee the job.
Both Hans and Joel are 5-star contractors and greatly appreciated their response, professionalism, and honesty throughout the process. By the way, I am a 14-year real estate agent, so I know when someone is not being upfront. This company is highly recommended. I am going to recommend them to my clients when in need.
I ended up getting a full replacement which I strongly believe was due to Han's professionalism about the issues with the roof. After the proposal was signed, I began working with Joel who was the PM for the job. He came out to discuss the plan of action, left his contact number for any questions, and assured me he would be there each day to oversee the job.
Both Hans and Joel are 5-star contractors and greatly appreciated their response, professionalism, and honesty throughout the process. By the way, I am a 14-year real estate agent, so I know when someone is not being upfront. This company is highly recommended. I am going to recommend them to my clients when in need.
Bruce Grimes
May 23, 2022
American Custom Contractors were unlike any of the other roof repair companies they were professional they did everything by the book and they held our hand through the entire process. Christian Frank and Luis made sure that everything got done and completed and made sure everything was Meticulously cleaned up afterwards. I would recommend them to anybody that wants their house taken good care of!
Jana Martin
May 05, 2022
I was very pleased with American Custom Contractors. They did an excellent job with my roof--Project consultant Christian Ramirez took good care of me; Sharon Slacum was very helpful with arranging appointments and connecting me with the right team; the crew was hardworking and courteous; deadlines were met; clean up was excellent; and the roof work was done well.
Because of the great experience, I called them for a different job with my gutters several months later. Blase Scully was incredibly responsive to my needs--came out quickly, assessed the situation, actually remedied what he could on the spot, provided me with photos, and gave me a fast and reasonable estimate. The work was done quickly and well. I have already referred American Custom Contractors to my neighbors!
Because of the great experience, I called them for a different job with my gutters several months later. Blase Scully was incredibly responsive to my needs--came out quickly, assessed the situation, actually remedied what he could on the spot, provided me with photos, and gave me a fast and reasonable estimate. The work was done quickly and well. I have already referred American Custom Contractors to my neighbors!
Emily Herder
Apr 20, 2022
I had a great experience with American Custom Contractors from my initial conversation with Russell until my final check in with my project manager, Frank. I experienced some wind damage in my roof and after submitting a claim with my insurance, I coordinated with Russell to meet the assessor at my home as they viewed the roof damage. American Custom Contracting took pics and submitted additional claims to be sure that my insurance paid out appropriately for the damages.
The roof replacement was schedule within weeks and completed in one day. It looks amazing! They even took care of a small soffit piece that was missing and replaced a cracked j-channel. Overall, I couldn't be happier with the service that I received from them.
The roof replacement was schedule within weeks and completed in one day. It looks amazing! They even took care of a small soffit piece that was missing and replaced a cracked j-channel. Overall, I couldn't be happier with the service that I received from them.
John Ho
Mar 11, 2022
I had my roof installed by American Custom Contractors last year. Yesterday (Sunday) I notice the cap for my old roof piping got blown off. I contacted the company via email and got a response back the same evening that they will somebody to the house the next day. Sure enough, the tech showed up promptly as promised and took care of the repair. The tech was professional and courteous. I was very impressed how responsive they were. I would highly recommend them
John English
Mar 05, 2022
From the moment I started working with Russell at American Custom Contractors I was completely taken care of. This was my first time dealing with my insurance company and I didn't really know what to expect. He walked me through the process and explained to me in detail the next steps, what to expect, etc. The communication was exceptional. He came out and met the insurance adjuster and pointed out damages sustained from hail.
Communication is huge to me, and he exceeded my expectations. Russell was able to get my Ludowici tile roof fully replaced through insurance, along with my copper gutters and downspouts. They're professional, reliable, and knowledgeable. Being in business for 50 years says a lot about a roofing company. I highly recommend using American Custom Contractors and working with Russell. I'm beyond pleased.he's worth every penny. - John E.
Communication is huge to me, and he exceeded my expectations. Russell was able to get my Ludowici tile roof fully replaced through insurance, along with my copper gutters and downspouts. They're professional, reliable, and knowledgeable. Being in business for 50 years says a lot about a roofing company. I highly recommend using American Custom Contractors and working with Russell. I'm beyond pleased.he's worth every penny. - John E.
Brent Webb
Feb 05, 2022
Our roof sustained significant damage (Missing and Creased Shingles) from several days of substantial wind storms. American Custom Contractor was mentioned to us during our search for a company to replace our roof. We contacted them to discuss this project. Within two days Christian Ramirez came to our home to discuss what could be done to replace our roof.
Christian was knowledgeable, friendly and patient with the multitude of questions that we asked. After meeting with a few other companies, we decided to give our business to American Custom Contractors and we are certainly glad that we did! Our scheduled date for installation of our roof was delayed by a few days due rain. Our project manager Hans Ramirez was wonderful, he kept us informed on all details for the delay and was extremely responsive to our calls and questions.
On the day of our installation the crew arrived on time, spoke with us regarding their plan to install the new roof and then went right to work! The whole crew was fantastic, they worked hard, kept the area clean during the job and took time to answer any questions that we had. Hans showed up on the job site a few times to check if his crew required anything to complete their task and monitor their progress. Hans also took the time to chat with us and answer any questions that we had.
Upon the completion of the work, we walked the project and discussed the work. We are Thrilled with our New Roof and Extremely Happy and Satisfied with our decision to go with American Custom Contractors. They will be our first call for any work we have to complete to our home in the future. Call them, you won't be disappointed!
Christian was knowledgeable, friendly and patient with the multitude of questions that we asked. After meeting with a few other companies, we decided to give our business to American Custom Contractors and we are certainly glad that we did! Our scheduled date for installation of our roof was delayed by a few days due rain. Our project manager Hans Ramirez was wonderful, he kept us informed on all details for the delay and was extremely responsive to our calls and questions.
On the day of our installation the crew arrived on time, spoke with us regarding their plan to install the new roof and then went right to work! The whole crew was fantastic, they worked hard, kept the area clean during the job and took time to answer any questions that we had. Hans showed up on the job site a few times to check if his crew required anything to complete their task and monitor their progress. Hans also took the time to chat with us and answer any questions that we had.
Upon the completion of the work, we walked the project and discussed the work. We are Thrilled with our New Roof and Extremely Happy and Satisfied with our decision to go with American Custom Contractors. They will be our first call for any work we have to complete to our home in the future. Call them, you won't be disappointed!
Christopher Demopoulos
Dec 20, 2021
American Custom Contractors installed the Brava Spanish Barrel Tile (Terra Cotta Color) roof product on our roof. They also repaired our gutters, supported a custom request of replacing insulation at a corner of the house, installed roof venting, and installed 3 skylights. We are very happy with the end product and we're impressed with how responsive the install team was anytime we had a concern, correction, or question.
Overall great experience but leaving the 5th star open for room for minor improvements to make the experience even better with daily in-process quality inspections / involvement by the project manager, attention to detail on finishing touches like caulking or drip edge gutter finishing, and incorrect dryer vent installed (I was impressed with how fast they responded to correct this problem after it was brought up!)
Overall great experience but leaving the 5th star open for room for minor improvements to make the experience even better with daily in-process quality inspections / involvement by the project manager, attention to detail on finishing touches like caulking or drip edge gutter finishing, and incorrect dryer vent installed (I was impressed with how fast they responded to correct this problem after it was brought up!)
