Shiner Roofing, Siding and Windows

We started having gutter problems a couple weeks before putting our house on the market. Shiner came out and didn't try to upsell. They did the job quickly and efficiently. Nice people. We would definitely use them again.

Needed a new roof and a couple other things. Mike helped us out and was wonderful. Job was quick and clean up was great. Services: Roof repair, Attic venting, Roof installation, Roof inspection, Gutter repairs, Roof damage repair, Roof repair for storm & wind damage

We still have a roof leak near our fireplace. Two consultants could not find the cause, so I called Shiner. They came promptly, apparently diagnosed the problem, provided a substantial estimate and we signed the contract and the contracted work was done. The leak is in a room not often used, but about a year later we discovered leakage in the same spot.

I called Shiner and again they responded promptly, showed me pictures of what is very likely the source of the leak and told me they would review the situation for warranty consideration. The inspector who showed me pictures of the problem (damaged flashing near the chimney) indicated it should have been found on earlier inspection. Hearing nothing for about a week, I called and was told that metal cap needed was not included in the repair contract.

When one calls for a professional inspection for a roof leak, one trusts the inspector will do a thorough job finding the problem. If the problem is not something the company is prepared to repair, they should tell you at the time of inspection, not make $3973 worth of repairs without fixing the problem!

We hired Shiner in 2010 to build a ground-level backyard deck. We had serious problems with ground water infiltration through the house foundation almost from the start, and now that we've had the deck replaced, the full extent of the poor workmanship on the frame of the original deck has become apparent. On a five-foot wide section of the foundation where the water has been getting in, we could now see, Shiner's carpenter had drilled or punched 20 holes to attach the ledger board.

Several of these holes were left unused, and unplugged -- some of them below grade. There was wet mud in some of them, good evidence that these unsealed punctures were the cause of the leakage we'd been coping with for almost 12 years. I should note that when the leaking became apparent in 2011, Mark and Luis came out and attempted to abate the problem by installing flashing under the steps, but that proved only marginally helpful. I've had to make continual efforts over the years to keep the gaps between the deck boards sealed with silicone to minimize the ongoing water infiltration.

Even so, the moisture has ruined a section of drywall in our finished basement twice. One of Shiner's people told me back in 2010 that the company didn't do much deck construction. I should have taken that as a warning, especially after the carpenter showed up to carry out the entire project by himself, with no laborers to help, and the frame initially failed inspection because the wrong wood had been installed below grade.

The lesson I take from this experience is to pick a home contractor like I'd pick a heart surgeon: find someone who has A LOT of experience doing exactly what your case requires.

Shiner's salesman, Jack, was extremely professional with a great personality. He took his time asking what our concerns were for the house. We were looking to change out some exterior weathered wood and to have it all wrapped to slow future weathering. He set our expectation when the work would be completed and followed up through the time with updates.

The two teams that did the work were amazing. They arrived early in the morning and one night left into the dark. They worked efficiently and seemed to move pretty quickly to get everything done. I couldn't be happier with the result. Jennifer was great with her communication. From phone calls to emails. I was well aware of what would be next and when. I highly recommend Shiner's.

Shiner installed four skylights for me in January 2022, replacing the original four from the 1980s which had failed and were leaking. They were swift to give me an estimate and booked me in for a few weeks later for the installation. The price was fair, the service was excellent, the staff incredibly courteous throughout and I will definitely use again. I should mention that they had done work for me on my roof at my old townhouse so I knew what level of service to expect. I was not disappointed.

Update: Shiner sent someone out to determine the cause of the condensation problem. It's not a fix yet but at least now I can start addressing the problem. The communication with the initial inspection and the project manager was poor and took weeks. Much of the stress and frustration could have been avoided. I am hopeful that once I get the detailed report a remedy will soon follow. On a positive note there seems to be a good cache of photos from the installation and inspection to have for reference.

We could not be more pleased with the roof replacement by Shiner's Roofing. Our wind damaged roof was replaced by a talented team of installers who took the time to install the plywood where needed, the custom molded flashing, shingles and sealed every possible point to prevent future leaks. Finally, they meticulously cleaned the entire area around our home of debris and nails. To date we have not found a stray nail! The team was dedicated, outstanding and efficient. I highly recommend the sales and installation team at Shiner's.

Excellent experience, beautiful roof, responsive service, good price. I have used before for repair and hired for full roof replacement this year and am happy I did!

Did a great job with repairs needed. However when the roof was not installed according to the work order, we reported the issue. The install team then came out to do a quick fix. We did not agree, called the salesman we originally worked with who had not heard about the incorrect installation, who had the roof reinstalled. 4 stars because the install team tried a workaround without discussing it with us first. Since they made it right, We will use Shiner again.

Just got a new roof from these guys. So the proof will be in the pudding, but the roof is beautiful. They did a great job walking me through the quote and going over the options. Scheduling was going to be 1-3 months but then they squeezed us in and completed the work a month after I started the process. Front office was a bit disconnected with the team that did the work, but ultimately I was able to get the work I needed done. They aren't the cheapest, but I felt very comfortable with the work and feel it is value/quality for money.

Super pleased with the service and courteous installers. They took time to keep me involved with the inspection and estimates for the work, were on time and did a great job from start to finish!

My experience with Shiner was truly fantastic. I could not have had a better experience. Their estimate was reasonable (better than another company), the workmanship and attention to detail was top notch, they kept me informed as scheduling and the work progressed, and everyone was incredibly helpful and pleasant to deal with. This might not just be the best roofing company, but the best experience I have ever had hiring and working with a repair company of any kind. If you have to wait for them to get to your project it is because they are so in demand, but certainly worth the wait. I wish I could give them more stars.

Shiner appears to be somewhat of a rarity in the greater DC area in their consistently diligent follow up and commitment to customer service on the ongoing project. The job at our house required that all electricity be shut off at the main line meaning involvement of the power company. We rescheduled the initial job date so that we wouldn't experience temperature extremes in the temporary absence of heat or A/C. Shiner was extremely flexible and efficient in resolving our concerns.

The seemingly ominous task of involving a monolithic third party while simultaneously completing the work quickly turned out to be cake, thanks to the thorough professionalism of Shiner Roofing.

Shiner has been making repairs to our roof for the past 6 years, after another company just didn't fix the leaks properly. They helped us extend the life of our roof by patching it every year to avoid having to do a full replacement. This year, we decided to do a full replacement and they did an excellent job. The team was efficient and cleaned up after they were done.

They collected all the nails and other debris (nails will always be left behind which is unavoidable), but they did their best to get as many as possible. They pointed out that we didn't have the necessary fire retardant sheeting required for townhouse roofs. Other neighbors who already had their roofs replaced said their roofing companies didn't mention that was a requirement.

I found that surprising, but it is an example of why you need a great roofing company like Shiner. I really appreciated working with Bill, Tyler, Leona and the entire team. Thank you, Shiner Roofing!

We hired shiner to replace our gutters. We got a leaf guard installed and 6” gutters with 3x4 downspout. They removed our 4” gutters and 2x3 downspouts, which was original to the house from the 80s- it was time to replace and upgrade. They gave us a great price - and were the most competitive quote. Got us on the schedule very quickly and got our gutters installed in one day, they were onsite at 7:00a done by 1:00p. Hauled all the old materials. We are so happy with the end result.

We recently had our roof repaired by Shiner Roofing. They did not attempt to upsell us to a roof replacement, and although it ended up being a small job, they were courteous and professional at all times. We especially appreciated the photos of the work being done, as it clearly showed the problem and a well done repair. We are going to contact them again, as we have a couple more projects to be completed.

Shiner Roofing was able to help replace our skylights in a copper dormer, which was a really unique job a lot of other roofers weren't able to do. Crawford, the sales consultant, worked up estimates on several different options so I was able to make sure that we were going in a direction that provided the best value for the longest term. It took a while for all of the materials to come in and be prepared, but throughout that time, there was good communication from the office - Kristen and Leona.

I had an excellent roof replacement done with Shiner. Bill, Leona, and the rest of the admin team were communicative, responsive, and obviously experts in their field throughout the process. The install crew were equally professional. They worked safely, and quickly; they ripped out an old roof, replaced damaged joists, and installed a new one in only two days, to include removal of debris and trash. Cannot recommend Shiner enough.

We received quotes from 4 companies before choosing Shiner for replacing the siding and gutters on our home. It was a great experience from start to finish. Several homes in our neighborhood have had similar work done and it's was completed quicker by far at a higher quality and there was no mess left over. Service: Gutter installation

I'd give them six stars if I could. Their professionalism, customer focus and honesty are off the charts. We were experiencing a leak, and a fantastic Shiner estimator came out and took the time to carefully examine the roof condition from the attic and from the top of the roof. The conclusion? It wasn't the roof at all, but cracks in our chimney caps.

We were helpfully provided the name of a mason, and even photos of the damage to share with the mason. This really is service above and beyond. I am so impressed with their honesty, and they've gained a customer for life when the roof really does need fixing or replacing.

Great service and follow-up. Easy to work with on all aspects from quote through final payment. High-quality workmanship. They replaced 2 aging and leaking skylights. The new skylights look great! No leaks and a surprise benefit - quieter (less road noise). While not the least expensive quote we received, the quality of their work and materials are well worth the few dollars extra. We are a repeat customer and will continue to turn to Shiner for any roofing needs.

Overall a very good company to work with and the roof and skylights turned out beautiful! Estimator, Ryan, was very professional and responsive with questions. Installers did a great job. Communication from project manager and front office during replacement could have been a little better, as PM only showed up once during the two day job. I would definitely recommend though, as these are minor things.

I windows were replaced by Shiner Roofing they did an excellent job. They got started right away and finished in a reasonable amount of time I had no problems at all this is a good company and family-owned. Gey an estimate from them and see for yourself.

I stand by my previous review but did want to reply to Kevin's comments. I hired you/Shiner Roofing to do a straight up roofing job.nothing to do with my supposed "home improvement project ".nor. did Shiner have "to determine and implement the right construction solution " Shiner was contracted only for a simple roof replacement on my little house. But, Kevin.alas, I'm afraid you just failed again.

From the sales guy to the office staff, everyone was great to work with. They were reasonable, responsive and professional. They did a great job and were meticulous in cleaning up afterwards.

The estimator was friendly, helpful, and very knowledgeable about the materials, the work, and the various housing styles in neighborhoods within the City. It took us a while to get the appropriate permits from the Homeowners Association and the City, however, those are required to be completed by the homeowners. Once we had the permits, the work began almost immediately. Shiner Roofing sent a professional and highly experienced team of workers.

The vertical slope of the mansard roof is challenging and the work has to be done from a ladder. We had a day of rain during the project, and they made sure nothing was exposed. The back-office kept us updated so we knew when to expect the workers, and they also provided photographs. The workers replaced one section of the plywood sheathing because it was rotten. Shiner Roofing's price was within $100 of what our homeowner's insurance was willing to pay. The roof looks awesome, and the house feels tighter. We are very pleased.

Shiner gave us the most thorough inspection and review of our roof issues than any of the other three companies we called for a quote. Although their quote was not the lowest, it also was not the highest. And they included information about possible need to replace some wood if it turned out bad and explained how much extra that might run us. No surprises.

The person who came out spent plenty of time and then sat and went over the quote with me instead of just emailing it. They also provided a link to photos with their quote that we could access and keep. Only one other company showed photos - just on the cell phone and didn't offer to share them. Finally, we had a minor issue with their electrical contractor billing us directly for the new attic fan afterwards. Shiner took care of that very quickly for us. Great customer service! Overall I highly recommend them.

Shiner did a wonderful job fixing my leaky roof. The repair was done quickly and there was no debris or anything left in my yard after the job. They met with me and answered all of my questions and provided an extremely detailed scope of work which made feel comfortable. They also sent before and after pictures so I could evaluate the work without going on the roof. Pricing was very fair.

Replaced small flat roof portion of my roof (complex somewhat). Very professional A-Z. Work team on time and extremely courteous. Office staff very helpful and professional. Quality of work looks excellent but, to be determined by time ( missing star).

All I can do is state facts. Working with Shiner was great. Real pros and great support staff. The on site workers were excellent who have been with the company for years. New roof and sky light windows. Very pleased with the workmanship, cleanup and price. Highly recommend Shinet Roofing.

The quality of work was a 5, no doubt. Amazing craftsmanship. The reason I didn't give them a 5 was we had a few hiccups. However, Kevin Shiner Personally contacted me to take care of the issues and ensure that I was satisfied with the work. Things go wrong sometimes, and it is how you respond to them that makes a difference and he responded as a true professional.

I am not sure, but I think that some of the installers may be contractors based on my interaction with Shiner and the installers. If that is true, then Shiner provides a level of security and confidence that when something goes wrong, he will own the problem. We almost went with a private contractor and the thought of dealing one on one with a contractor for the issues we had would have been a nightmare. I wish I could have given him a 5. so maybe my review is like a 4.5.