Gryphon Roofing

I hired Gryphon for a complete roof replacement. The workers showed up on time and completed the tile roofing all in one day. They forgot to replace my porch roof and delayed the process by a couple of days. The work was done very well. However, there was no communication from start to finish, including not following up for a final inspection until a week after completion.

I asked for the project manager to share updates and their findings, but this never happened. I met with a gentleman for the first time yesterday to go over the work, discuss some of my findings, and I received their invoice and pictures today. This would be a 5-star if there was clear communication from start to finish.

It took me almost a year to be financially ready to replace my roof but I finally was able to and am happy with the services gryphon roofing provided.

These guys did a wonderful job I feel blessed that I was Referd to them there's a lot of roofing company's out here not providing quality work.

My husband searched all over town for a roofing company and seriously all of them could not figure out the issue with our roof. Then he found Gryphon and he was a happy man which made me a happy wife! 10/10

Couldn't believe after all these years I finally got my roof fixed and they came out and did a amazing job.

Gryphon fixed our roof repair and it looks fantastic! We had great customer service and the process to get it finished was fast and professional. I will recommend this company to anyone! Service: Roof repair

Gryphon did our Roof for us and it turned out great! No problems in the process at all and it turned out just like we wanted, I will recommend Gryphon to anyone who asks for roofers. Great Job! Services: Roof installation, Roof inspection

We recently had Gryphon replace our tile roof and then a week later repair and upgrade our two flat roofs over different areas of the house. Both times they were great to work with. From the sales team to the field team, everyone did exactly as they said they were going to do. No surprises and they were always on time and polite. I would absolutely use them again.

Great time with Gryphon Roofing & Remodeling. They did our Roof and Flooring Inside our house. Both Roofing and Construction side were very professional and helpful with all questions we had. Services: Flooring, Roof repair

Great company to deal with. Highly recommend. Superintendent and office staff were awesome.

BUYER BEWARE! This roofing company is a bait and switch scam. I signed a binding CONTRACT with them in August 2021 for a new roof. My install date was October 27 2021. They never showed up for the job on the promised date and told me I was never added to their schedule! Not only have I now waited 3 months, they then advised me that my job is now going to cost $4,000 MORE than the original promised and agreed upon quote.

The estimator negotiated the price with me and had many opportunities to catch any unforeseen mistakes. Although a contract was in fact signed, apparently they are written so that they can cancel and change the prices of the job at their leisure. After multiple requests for Gryphon Roofing to "Make it Right" and abide by the original contract, and after I had waited 3 months for their service they told me that they would not do the job for the original price and left me out to dry.

I have never dealt with such an unprofessional and untrustworthy organization. They make their customers wait excessive amounts of time to then stand them up on the day of service while raising their rates regardless of a signed contract. Do NOT use this company for ANY reason. They will screw you over and they do NOT care!

We just had our roof replaced by Gryphon Roofing, working with Jon Zuniga was honestly the best experience, he was so professional, he stayed on top of the job from start to finish and it came out perfect! We definitely recommend Gryphon! THANK YOU! Service: Roof installation

I will never recommend this company because they are least bothered to send the pictures of before and after work as promised while signing the contract. Also, I have called multiple times for following up on few things. The contractor has throwed all the nails on the tenants patio, removed PVC piper of water leaking from the AC and its dripping along the roof. Also, they have painted on the neighbors wall with a different color not matching with HOA terms and I have received a notice from HOA.

Later called few times gryphon roofing contractor and hired an another contractor to repaint the neighbor side with actual color. Also, they have sent 21 days Preliminary notice two days prior working received on September 7th but they worked on September 9th. In the preliminary notice they mentioned due as Full amount but they scheduled to work after I paid 50% of the invoice.(wrong preliminary notice).

I am doubting now they want to record a mechanic lien and foreclosure my property.(Intentions in sending a preliminary notice before doing the work and not sending the pictures after work and not responding for addressing the issues even after multiple times of following up)

Critical: Professionalism, Responsiveness About a dozen calls and email to Gryphon, specifically Ryan Ridenour, and I am no closer to getting my roof repaired/replaced. My assumption is that Ryan Ridenour over promised and has no integrity to make it right. Look elsewhere folks. There are other companies in the area.

Our roof was damaged in the monsoon the weekend of July 10, 2021. Our handyman wasn't able to do the repair and referred us to Gryphon Roofing. Gryphon came out on Wednesday, July 14 to give us an estimate and stated that they would be available to do the repair on Wednesday, July 28th. On July 28th, We received a call that our appointment needed to rescheduled to Thursday, August 5th because one of the employees had gotten stung by a scorpion.

On August 5th, we came home from work and discovered that the roof was still damaged and no repair had been started. On Friday, August 6th, we called Gryphon to check on the status of the repair and spoke to Jon Zuniga. He assured us that he would check with his team to see if the repair could be completed the next day. He promised to call us back ASAP with the approximate time.

It's now Saturday, August 7th and NO ONE has called or emailed us regarding our roof repair. We are sad, disappointed, frustrated, and upset. We decided to call the office to leave a message, however one of the employees happened to be in the office. We explained the situation and he offered to take a message. We informed the employee that would not be necessary since we would be taking our business elsewhere.

If Gryphon had called us with a reasonable explanation, we would have given them one last chance to make amends. However, their actions were rude, disrespectful, and lacked common courtesy. Their actions (or lack of action) put a nail in their coffin.

Just had a roof repair completed, very happy with the whole process. Ryan did the initial inspection and provided a quotation for repairs. My two other quotes were from companies that would only replace the roof felt at a major cost. The two men that did the repair were amazing, kept me posted on what was being done, explained the whys and wherefores.

And cleaned up every scrap of waste. One of the guys has been with this company for 22 years! that says a lot about the company. When I received the final invoice I also got a photographic record of all the repair elements. This is a very credible company and I hope to do business with them again. Thank you.