Homestead Roofing

Called yesterday morning, a woman answered the phone. I told her I was having issues with ice damns and that water was starting to come into my home. She asked for my name, address and phone number and told me I would receive a call back. It's now been over 24 hours and nobody has returned my phone call, if you don't do the job I'm asking you to do at least have the decency to call me and tell me you're unable to help me. I would never even think to you use you guys for any service after the treatment I received.

Gene the owner I guess came to my house and refuse to go inside to measure windows, yet send an estimate without measuring anything. When asked, he said if anything is find wrong when installing windows, additional charges will be added. He wants a sign contract with a lot of legal stipulations and 33% down payment without looking at the actual windows, frames and or given an exact quote. Guy is vague not sure how he is still in business.

We were away (in Florida) and our rental property in Mahwah had a leak in the primary bedroom. As soon as we heard from our tenant, we reached out to several roofing companies and heard back from Homestead right away. Within 24 hours they came, assessed the problem and gave us an estimate. Although some subsequent weather delayed the process initially, they were prompt and true to their word on when they could get the work done.

A follow up rainstorm showed that there were some other missed issues (it's an older house), and again within 24 hours they came back and fixed the rest of it. The fact that we were able to manage all of this from afar with only phone calls, and the kindness they showed our tenant, arranging independently to do the work, was a clear testament to their level of professionalism. We would unequivocally hire them again!

I had gutter replaced by Homestead roofing and since it was installed there is a problem when it rains. It is extremely difficult to have them come to see problem and when they come they just deny deny that it is problem. I had no problem before they changed my gutter. Homestead guy kept on making non logical excuses when problem was discussed and when I raised little bit of my voice as he did not want to acknowledge problem, he just left with excuse that I had raised my voice.

This is the company I will never recommend to anybody. Also, their advertisement is false, they do not support their work. Once they get money, it seems that is only their interest. What a day light robbing business! I could be made fool once but larger lesson is learnt.

I have now used Homestead twice in 3 years for roof repairs and I cannot say enough about their quality of work. 3 years ago I had a leak above my sliding glass door. I had two roofing companies come and fix two separate areas of the roof and both did not work and cost an arm and a leg. I called Homestead for an estimate and what they thought it was and I showed them what was repaired already.

They immediately knew the issue and had it fixed within 48 hours. I also just got them to repair some damage from a wind storm that was previously fixed by another company (Homestead was too busy to come asap). The estimate was very reasonable and the work was completed promptly and no more leaking inside my house. I'm not sure about the other negative reviews on google for Homestead but they have gained my trust going forward.

They are prompt and responsive for the initial installation. The problem begins when you need a repair. Phone calls are not returned and verbal promises are not kept. What good is their warrenty if they won't make the repair? Unfortunately I cannot recommend them.

Really impressed by the service I received from Homestead Roofing on fixing my roof. Quick service. Quality materials and they did a good job of cleaning up when they were completed with the job. They got back to me pretty fast about scheduling. Very professional. Fair pricing, fast service, quality materials, good job done by the team. Highly recommend!

All around great experience. Very professional team. Called them after my roof started leaking. They were able to give me a quick estimate. I ended up needing to replace my roof. They gave me lots of options for color and style. And they did a great job with the new roof - even with clean up when they were done. I'd highly recommend.

They advertise free estimates but wanted to charge me $400.00 to quote me on my roof project since it was from a blueprint. Couldn't even quote using a pdf of my blueprint, they needed a physical set. Wouldn't come to the house to quote the project. I'm in the construction industry myself, this is unheard of these days. Ten years I have been in business, both residential and commercial construction, I have never charged a penny for a estimate/proposal.

I found other contractors that provided truly free quotes and had the means to scale off of a pdf or at least were willing to take it upon themselves to physically look at the project. Homestead needs to get with the times, get some software or a plotter that can print plans if that's what THEY need to get the estimate done. These are necessary "tools" of today's construction industry.

I shouldn't have to pay to have plans printed, spend my time to deliver the plans and I certainly shouldn't be paying a $400.00 fee due to their lack of equipment/software. Keep looking!

I called two days ago my roof was leaking. It had leaked on a Sunday called on Monday got threw to someone and I gave them my number and address they said someone would call. Monday late afternoon still hadn't heard from them. On Tuesday we were expecting heavy rain so I called again. I was told took 24 to 48 hours for them to get back to me. Tuesday we had bad rain but the roof did not leak thank God.

I think it was because on Monday I got on a ladder and cleaned my gutters out. I never got a call back from them and today is Wednesday. If they call me I'm going to give them a piece of my mind. They claim they have emergency services? Good thing my roof didn't leak Tuesday. If your roof can wait sure try them if not find someone else.

15 years of prompt, professional and fairly priced service! Dependable and prompt to respond and their crews are top quality craftsmen.especially Greg and Mark, who completed venting installation yesterday. I only hope I can find someone this dependable in Florida. Great company!