On The Spot

Doing a small repair we found extensive unseen water damage to the exterior of our home - we called many folks, and On the Spot was able to come right away. They were very communicative and knowledgeable. The probem was widespread, and we ended up replacing about 60% of the exterior of our home - framing, sill, headers, insulation. Siding, lighting, outlets, gutters had to be removed, then reinstalled.

Full new roof, plywood and all, due to it having been done incorrectly before we purchased the house. Fixes to our chimney masonry. All this work resulted in interior wall damage, which they also handled. They installed a new window and a new back door, tiled a laundry room, repaired drywall and nail pops throughout and touched up all the paint. New posts and overhang, complete with beautiful decorative stone.

Despite nearly every room and exterior wall being touched by this project, as soon as they finished, it was like they were never there. All repairs were seemless. Matt was very patient with us, never made us feel like he was even remotely enjoying all the issues (despite each new discovery meaning more work and payment for OTS! - not the case with all contractors for sure) and was always avaliable to chat or meet and explain anything to us, during a very crazy and stressful time. Weekends or weedays. Roy, Osmon, and the team were amazing - super hard working, 100% quality work, I have no concerns that what they did will last, probably forever.

They were working at our home so long, we miss them being around some days! If you need work to be done, they do a great job, and they treat you like they are doing work for a friend - they help you out and actually seemed to generally care about us. 10/10 Would love to have the team back, hopefully for a fun renovation and not another unforseen structural disaster!

Maryanne, my project manager, has done an amazing job at coordinating all the steps of my master bathroom remodel. She is very knowledgeable, helpful, intuitive, and has great people skills. She has handled numerous challenges with flying colors, resolving them all well. She is an asset to my home's condition and to the OTS company team as a whole. OTS has access to excellent tradespeople who respectfully and skillfully compete needed tasks. Jeff, one of the senior managers has also been very helpful in offering his assistance, advice, and being very supportive in the remodeling process. I highly recommend OTS as a contractor to consider for your home remodeling projects.

Great job, and great company to work with. Received several quotes for our porch rebuild, but lack of follow-up response, severe price gouging, or non-standard quotes (50% upfront) we wrote off the project. Noticed On The Spot working on neighbor's house. Called for quote. Very responsive, Matt provided the estimate and was the day-to-day contact to make sure everything went smooth.

Quote was fair, and was very up front on supply chain issues, and material price increases. There was nothing hidden. Would definitely recommend Matt & his team. Very professional, asked questions to ensure they did it the way we wanted and the porch came out great! Would highly recommend them. On a side note, OTS should put themselves on Angi's List or Houzz; we wasted a LOT of time going through them trying to find a reliable home improvement contractor.

We recently had our bathroom remodeled by OTS. Our project manager, Maryanne, communicated with us and supported our decisions throughout the entire process. The team in our home, Freddie and Ever, provided excellent workmanship. They were respectful, efficient and conscientious. It wasn't easy not having a bathroom while it was being remodeled, but the finished product was certainly worth the wait. It is stunning! I've already recommended OTS to a friend and will continue to do so!

They came highly recommended and they lived up to their excellent reputation. The job included building an outdoor fireplace and seating area and pavilion. I initially met with Jeff who bid the job and their pricing was very fair and then he set up the scheduling. Matt was the manager responsible for the day to day oversight and he was actually there every day making sure everything went according to plan. Matt was amazing!

The entire team took such pride in their work to make sure I was satisfied. We were extemely satisfied with their professionalism and quality of their work. I would highly recommend them.

We have now worked with On the Spot for 4 separate projects, including: tiling a kitchen backsplash, repairing a chimney crown, replacing double garage door weather stripping/fascia board/trim, and installing an exhaust fan in a bathroom). Maryanne, our project manager, is organized, efficient, communicative, and just a really nice and patient person (which counts for a lot!).

She has always provided clear & thorough estimates for each job and explained the whole process; when it's time for the work to be done, she ensures the right team is on the job and that it's completed to our expectations. The garage door job proved to be a challenge thanks to the necessary products being hard to find given the unique color and the current supply chain issues. Maryanne went above and beyond contacting (and staying on top of) several suppliers until the correct items were secured. We keep going back to On The Spot because they do exactly what they say they will and their work is top notch. Thanks, Maryanne and team, for all of your help!

I am so pleased with the gutter repair and installation that Frank and his team did on 12/14/21. This was a tricky job which required a lot of thought and ingenuity on their part. I had them add another downspout to the second floor gutter to carry the overflow of water when we have severe rain. They carefully followed the white fascia along the roof line with white downspout, then switched to brown downspouts when running over my brick to the ground.

This concealed the downspouts and you can barely see that these new downspouts were even added. Then they had to come up with a bunch of twists and turns to continue the downspout out to the front of the house away from the foundation, again with brown material so you cannot even see it through my shrubbery. They even stayed into the darkness to complete the job! Thank you On the Spot and Frank and crew for a job which exceeded my expectations!

I needed a new backsplash for my kitchen and I found on the spot online and decided to give them a chance and I'm glade we did. Maryann Belvedere and her crew were great. delivery, follow up, quality and craftsmanship were excellent. I will contact the again for my future projects! Service: Install tile work

After having whole house A/C installed we had to have 4 through-the-wall A/C units removed with repair and replacement of the aluminum siding and interior walls. Three units were on the 2nd floor. Their price was very good, they did the work quickly and in a very professional manner. Their workers were very professional but also very pleasant considering that they worked in 90 degree heat interrupted by thunderstorms.

Their work was so good that, looking at it now, you would never imagine that there had been A/C units sticking through the wall. I give them my highest praise. We had them back to shingle our garage, which is a separate building, two stories high and built to look like a barn. Besides replacing the roof, they also demolished an attached 340 square foot covered truck garage.

And once again it was done professionally. That means, when scheduled, in the agreed time frame, without leaving any, and I mean any, mess. They are truly a professional firm of the highest degree.

On The Spot Home Improvements is a great company to work with. I hired them in August 2021 to handle a job in my kitchen to widen a doorway so an old refrigerator could be removed and a new one installed. The team at On The Spot was courteous, knowledgeable, and did the work quickly and efficiently. Maryanne, the project manager, helped me understand the work that would be involved, was responsive to my questions throughout the process, and stayed in touch regularly to ensure all was going as planned.

The crews that came to my house were friendly and careful about the work they did, and the end result was a project that I am very pleased with in terms of the outcome and the process. I will definitely hire On the Spot again when I have projects that need to be done at my house.

Beautiful work, done on time, and on budget! Replaced 30-year old skylights with custom-made, water-sealed versions. Roy and his crew were very skillful. They cleaned the work area up every day before leaving. We are thrilled with their level of professionalism and work. I'd highly recommend On the Spot to anyone who is having home renovation or work done on their home.

On the Spot did exactly as they said they would. The estimate was given on a timely basis and the project manager kept in touch to update progress with getting a permit. The work was done exactly as I wanted by two experienced masons. They were neat, courteous and efficient. I heartily recommend On the Spot and will hire them again as needed.

We used On The Spot for a new roof, new roof decking, and new gutters. I truly cannot say enough wonderful things about the entire crew and process. The estimate was easy, the set up was perfect, and the job was impeccable. We had an issue with our solar panels, and On The Spot helped us tremendously. The crew who worked on our roof was polite, respectful of our home and space, did incredible work, and cleaned meticulously.

You'd wonder if we even had a crew here - everything was better than they left it! My husband and I are already planning our next home projects with them. We can't wait to work with On The Spot again. On another note, because it's something that's important to me personally, each project manager is completely respectful of the work crew and truly takes care of them. I appreciate the professionalism, but also the level of trust and care with the whole team.

On The Spot did a great job replacing the stairs to my basement. My house was built in 1925 and the stairs to the basement were the original stairs when the house was built. Needless to say.they needed to go. From the very beginning On The Spot was very professional. Jeff came and looked at the stairs and talked to me about what they would do to change them out. Jeff was very professional and had very good customer service through out my entire project.

On the day the work was to be done On The Spot sent two workers who were professional and hard working. They did a great job as you can see from the pictures. They cleaned up and I would never have known they were there. All around I had a great experience with On The Spot and will use them again in the future. 07/23/19 Had on the spot back to stain my front porch and back deck. Bobby and Mannie did a great and my porch and deck look great. Jeff, the project manager, was very professional and always available.