Benchmark Roofing

We had a flood and Benchmark came out and removed 175 gallons of water just in the carpet and removed the carpet. They took off the baseboard and drilled holes in the paneling for the walls to dry. They will be putting in drywall to one wall and baseboards. They will also install flooring. They did a great job. Irl, Josh and Carl did an excellent and were professional and personable.

They worked very hard in high temperatures. We would recommend them. They were referred by Nationwide out insurance company and we're quite glad and pleased. Please pass this onto Nationwide. We're are sincerely pleased at how professional, hardworking and knowledgeable they all were. Sincerely, Gary and Brenda Skidmore

He came out and was able to provide me with an estimate same day. In less than a week, we had a new roof. The crew was very efficient and considerate of our needs. When they were done, they cleaned up so well, you would never know work had just been done. Easily 5 stars.

Consumers & Insurance Companies, beware! We entered contract with Benchmark on January 11th, 2022 after experiencing water loss from a faulty bathroom faucet on December 14th, 2021. Our contract was signed with Benchmark for $14,795.78 to perform work including flooring, drywall repair, painting, vanity replacement, etc. Benchmark's contract in the bottom right hand corner includes insurance work addendums which were not filled out by the project manager, were not orally disclosed to us by the project manager nor did we as home owners initial or sign to the terms.

It is important to note that we were referred to Benchmark by our insurance company and were not required to utilize this company but elected to. (All loss dollars were paid directly to us and were instructed we could hire any contractor we chose to.) Upon work completion in April payment was made to Benchmark in full. Unbeknown to us, Benchmark filed a supplement for additional work they claim to have completed in our home that was not included in the estimate for $2,327.37.

After several written communications back and forth with the company owner, our adjustor was included. It was discovered that Benchmark furthermore did not updated the insurance estimate to include the real costs of materials used for repairs. This includes hundreds of dollars saved on a vanity/countertop and thousands of dollars saved by the hard wood flooring we selected being on close out.

In addition, we were "required" by Benchmark to work with Rite Rug flooring. During this process, we replaced the additional carpet and flooring in our home in order for all rooms to match. We learned that Rite Rug adds around 20% of the invoice when working with Benchmark due to this being insurance work. Benchmark refuses to acknowledge this as true though the invoices once migrated to our names directly were around 20% lower and essentially mirrored what our neighbor had just paid a few weeks earlier for the same material and square footage.

From our insurance adjustor's perspective, this dispute became between us as consumers and the contractor. Several emails from the owner included the language "we will move forward" with the assumption that they would file a mechanics lien on our property. The supplement has been paid to them at this time as we work with the Ohio Attorney General and the Ohio Department of Insurance Fraud & Enforcement Division. Hundreds if not thousands of dollars related to this claim belong to consumers or insurance companies related to this claim, not this contractor. Consumers are price gauged via increasing insurance rates from these types of poor unethical behaviors. Consider hiring a different contractor to perform your work.

We had Benchmark Roofing replace our roof with GAF shingles and they did an excellent job, it came out great. They did a quality job and their customer service is exceptional. We do highly recommend Benchmark Roofing. -Isaac

I highly recommend Benchmark when it comes to roof replacement! From start to finish the process was smooth and professional. Very happy with the final product. Service: Roof installation

I had Benchmark put a new roof and new siding w/faux stone accent wall on the front of my house. My experience was so positive starting from when David, our Sales Rep. came to provide an estimate for our project. I can't say enough good things about the whole experience. The crews were professional and did the best quality work. They worked so hard from morning to night and were always pleasant when we would check on their progress.

I also love that Benchmark is a local, family owned business here in Powell. I would highly recommend them without hesitation. We love how our house looks and it exceeded our expectations.

Terrible company! My roof was leaking into an upstairs bedroom and Benchmark came over a year ago to repair' the issue, but it continued to leak in the EXACT same place and broke through ceiling drywall, they came out a second time several months ago and claimed the water was coming from a different source so they charged me again to fix it? but said the second repair would address the problem. NOPE! after a few more months and some heavy rains. same problem.

They came over today and the technician had the audacity to tell me the water was now coming from a new source. THIS COMPANY WON'T TAKE RESPONSIBILITY FOR NOT FIGURING OUT THE PROBLEM! TAKE YOUR BUSINESS ELEWHERE OR THEY WILL TAKEY YOU TO THE CLEANERS. LAWSUIT COMING

Benchmark Roofing is a mom and pop family business that is honest, fair, and makes you feel like you're apart of their family. They were incredibly professional, extremely knowledgeable, fast, and came in under budget. When it comes to my house, I won't trust any other company! Service: Storm / wind damage roof repair

The vinyl siding on my house was damaged by wind. The whole house needed to be resided. The people I worked with in Sales and Support were fantastic. The new siding looks great! The work crew did a wonderful job. They cleaned up all trash and extra material each day before they left. The crew lead made a special trip to install new shutters that were delivered after the job had been completed. I'm extremely satisfied!

I had a chimney leak I neglected for years. This spring after some rain the garage ceiling finally went. I called Benchmark just because I had seen the reviews. This company is decent. The guys stayed out here all day and fixed my chimney correctly. We let it rain another month or so to make sure of no leaks and there weren't any. After that they came back to do the drywall repair and it looks great. I normally don't write reviews however this company did everything I wanted them to.

We've used Benchmark for past annual roof inspections and repairs, so we asked for a quotation for a new roof when the time had come. Their quote was competitive but what most impressed us was the quotation detail and the thoroughness of the inspection. We are very pleased with the results and the experience. Big thanks to Gabby, Dan, David and the crew!

Through the entire process they were the best. We tried many roof companies and they were above the rest. They sent someone out the same day as our insurance came, and tried to say it didn't need much, and fought for us! They showed them why it needed replaced. Then when insurance said they would just patch areas, they followed up with code on why it needed replaced!

In the end they won for us and we got an entire roof replaced! Insurance started out saying we needed 6,000.00 for repairs and benchmark fought and got us a brand new 25,000 roof! The install was professional and done in one day! 10 guys worked amazingly and cleaned everything up! I was most impressed when a guy came out 3 days later to inspect the entire roof and make sure it was done correctly! They don't cut corners and they do amazing work! Would use no one else! David and Dan Dawson are honest, hard working, and put their name on everything! Thanks so much!

We recently had a metal roof put on our home by Benchmark Roofing and we couldn't be happier! Josh Fitch was our project manager and he was very professional and helpful. From helping us select the color to making sure the project was started and completed in a timely manner, he and the rest of the Benchmark crew did a stellar job! I have had numerous compliments on the roof and the quality of the craftsmanship. I have referred anyone who is in the market for a new roof to contact Josh at Benchmark.

Amazing customer service! I worked with Terry Wright at Benchmark to replace my roof after wind and hail damage through insurance. The process was amazingly easy and the crew was extremely efficient and did superior work. This company was suggested by Nationwide and they succeeded every expectation that I had. Will definitely use them again when the need arises. My house look amazing!

We were so impressed with Benchmark Roofing & Restoration from the cordial owners and everyone in the office. They sure know great customer service! David was amazing to work with and he was not pushy, but extremely helpful. They worked with me on the price and the new roof is beautiful. The crew arrived early and worked non-stop and went above and beyond. I will recommend Benchmark for any roofing/restoration work to anyone that'll listen to me.and this is not a paid endorsement!

I have used Benchmark Roofing for 3 projects and will probably have them do 1 more. The high rating I have given them (actually, the overall rating would be 4.8) is based on the following: (1) they're a small company & easy to work with; (2) reliability--each project involved some tweaking & they promptly and successfully resolved issues; (3) dependable & ethical project manager-- a guy named Terry who has deep experience in the construction industry.