Biltmore Roofing and Contracting

This company agreed to paint one wall from rain damaged. They accepted the money from the insurance company then refused to do the paint job. They requested more money. I asked that they return the money to me, they did not. I took them to court. Kurt Blaurock (owner) agreed to make payment of $75 a month for 4 months. He made one payment. I took him to court again.

He did not show up. Gwinnett County Court awarded me $408. I filed FIFA and POST JUDGEMENT INTERROGATORIES against Kurt and Biltmore Roofing and Contracting. I am now waiting for his response or what else I need to do.

I would avoid Biltmore Roofing at all cost. Customer service after the job is a foreign concept to them. They installed the original roof several years ago. A leak developed late last year in a valley that caused damage to the drywall ceiling. They provided two quotes, a basic repair and a premium repair that would last for the life of the. shingles.

We opted for the premium repair. A leak started again in the same place and caused damage to the ceiling last month. I sent them a picture per their request of the roof. A week later I called them after not hearing from them and asked what the status was for the repair. They advised that their repair person visited the house and stated it needs a.

This contractor is a nightmare. I have been dealing with a contractor named Kurt Blaurock and this guy has not one once of how to be professional in his body. This guy's only goal is how much money he can get out of you. This was an insurance claim that should have been settled with the insurance company but this guy is constantly calling or texting me for money because he wants to get paid.

When he took the job I was told that he delt with insurance claims all the time and that he would get the job done. Well this claim was all talk and no action. So if anyone is considering using this company please do not and save yourself a tremendous headache. I made the mistake of not checking this company out because I had used them about 10 years ago and I thought they would give me the same service and boy was I wrong

Replaced Roof 2 yrs ago under insurance. This is what they promise and do- 1) Gives you a contract but does not follow the contract for work. Old roofing was not torn off. Insurance company reduced our coverage. Roof looks like the ocean now. You wanna go surfin? 2) Charges the insurance company extra but does not install everything. Uses old vents. 3) Damaged part of gutters- Never fixed. 4) Owner bad mouths you over the phone if he does not get balance of payment the day after work. 5) Does not provide lien waivers as stated. 6) Shows up un-announced to bang nails into roof days after job is complete. 7) Sales guy disappears after job is done. See item 4 above.

DO NOT HIRE THEM. They will NOT fix any problems after installation. Biltmore Roofing failed to install drip edges when installing my roof and gutters, and have ignored all of my requests. Drip edges became a CODE REQUIREMENT in the state of GA in 2013, so it's surprising that they failed to install this. My home is now vulnerable to moisture, leakage and rodent intrusion. I've been trying to get them to come out and fix the issue but they kept saying, "someone will reach out".

That never happened. Save yourself the trouble and hire a reputable company. If you did have them install your roof, have someone else come out to see if drip edges were installed. If they weren't, you need to get that cared for ASAP.

Worst experience I have ever had. The Rudest most condescending person I ever spoke with. First it took three phone calls over three days to get a return call. Then I'm told they did. All back that because that is what was wrote on the paper. He obviously doesn't think a women knows anything about roofs. First told me a foot warranty was not. transferable in the state of Georgia then said money has to change hands for it to transfer.

Make up your mind. Then he says he drove by my house yesterday. That it wasn't the roof but the creek causing the water to come up underground. I don't live near a creek and my house is on top of a hill. Then when I get upset he gets even worse. Even if they call back I WILL NOT DO BUSINESS WITH THEM. I will call the company who put the roof on my last home.

They are at least dependable and honor their work. Very sad since it is just a four year old roof. DO NOT USE THIS COMPANY IF YOU ARE A WOMAN, THEY DON'T LIKE US AS HOME OWNERS.

Hi, I will suggest not to go with this company to any kind of fixing to your Home. They are the fraud company. I have all proofs and document, i will share in detail. I don't even want to give one star, since it is not allowing me to post my comments, I have given it. Donnie Henderson is the sales guy who contacted me. I had contacted them to do my siding repair.

Initially they gave me one estimation and we agreed to that and they took $500 as deposit. Without provide providing any service they gave me another estimation saying it has more work and they took another $756 as deposit. Then again they came up with third estimation which is completely weird. Till now they took $1256 from me and no service provided.

Where as i fix with hiring another good company and they fix it for me for a lesser price of Biltmore's 1st estimation price. Here are the three estimation images i have uploaded. Thank you.

I can't recommend these guys. They were a nightmare to work with. A roofing job that should have taken days took weeks. The owner stopped work mid job and demanded more money, although we had a signed contract. A subcontrator threatened to file a lien on my house as part of a pay dispute with Biltmore - be sure you get a lien waver from any contractor, especially these guys. I paid someone else to finish the job.

Biltmore Roofing kept delaying our repair work and eventually quit returning phone calls even though they required 30% up front before doing any work. We finally cancelled the work and promises to mail our refund check were not kept. We had to drive to the office almost an hour away to pick it up and they shorted us on top of everything else. This company has zero integrity.

Biltmore Roofing kept delaying our repair work and eventually quit returning phone calls even though they required 30% up front before doing any work. We finally cancelled the work and promises to mail our refund check were not kept. We had to drive to the office almost an hour away to pick it up and they shorted us on top of everything else. This company has zero integrity.

We had roof damage because of a storm. Keegan showed up super fast and analyzed the problems. They got what was needed to repair our roof and finished in a timely manner. I would definitely recommend them to someone who wants someone honest and does good work.

I had a very great experience with this company. I called on a holiday Monday (MLK), and they set up a free estimate the next day. They came right after we agreed to the quote (which was a good deal) and quickly got the roof fixed before the rain! They are also knowledgeable, and Keegan was great! Great service!

Just as unpleasant and worthless as my first experience. When my roof continued to leak after Biltmore claimed to have repaired the problem, the company sent out the same person to reevaluate the situation and make further repairs. The guy was here for about 15 minutes, claimed he sealed the loose section of roofing, and then departed. Shortly thereafter, I was not surprised to find the roof leaking again in the SAME EXACT SPOT.

In my opinion, Biltmore is a horrible company that is not concerned with customer service and they apparently employ repair personnel who don't know what they're doing. DO NOT HIRE.

We had used this company before in the past but I guess ownership changed hands or something. This was one of the worst customer service experiences I think I've ever dealt with. We were told we would get a discount that is even listed on the home page of their website, fast forward to after the install and I have no clue what happened to that discount.

The company adamantly tried to get the full insurance check up front like another user reviewed here. After refusing to issue the full check, an up front payment was agreed upon with the sales person. This then led to someone higher up in the company calling my wife with no prior communication or anything in a very threatening manner. This was all over the phone and I do not have a recording of this call so I will exclude further details on that matter.

Take that for what it's worth to you. I did not feel comfortable with a lot of the decisions and communications from this company. I feel very manipulated and unhappy about the entire situation. As you usually see posted at public swimming pools: "Swim at your own risk". Good luck.

Second time we have used them since we moved here two years ago. Different issues, but good service both times. Professional, fast, courteous, and their charges seem (as much as roofing services CAN be) reasonable. I would highly recommend them.

I rate this company 4 Star. This is an update to my previously dissatisfied situation in which the manager contacted the salesperson and immediately contacted me back to ask what they can do to get the dissatisfied taste of the company out of my mouth in which the gentleman kiegan took it upon himself and came out the next day to address the issue.

This shows great customer service as well eagerness to uphold their company reputation. I won't disclose the messy situation we got in but they way they handled it is up to my expectations.!

They did a great job working with us and our insurance to replace our damaged roof. Crew was polite and did an awesome job. New roof looks great!

They did a great job working with us and our insurance to replace our damaged roof. Crew was polite and did an awesome job. New roof looks great!

Biltmore Roofing did a great job on our new roof. They answered any question I had and were very professional! They finished the same day they started which was awesome! I would highly recommend them to any family, friend or neighbor!

I received pricing from several roofing contractors before selecting Biltmore Roofing. Biltmore examined my roof by actually getting on the roof to look for trouble areas as well as the existing condition of the shingles and decking. Biltmore removed all the shingles, replaced defective decking and then installed new felt and the style of shingles I requested. Did this in a timely fashion and at an economical price. They actually did what they said. Very Professionally Done!

I received pricing from several roofing contractors before selecting Biltmore Roofing. Biltmore examined my roof by actually getting on the roof to look for trouble areas as well as the existing condition of the shingles and decking. Biltmore removed all the shingles, replaced defective decking and then installed new felt and the style of shingles I requested. Did this in a timely fashion and at an economical price. They actually did what they said. Very Professionally Done!!!

They are fair and honest about what you really need. Not knowing much about roofs or roofing problems, I was worried I would be taken advantage of. The representative was very thorough in their inspection. They told me all the options I could choose and what results to expect from each one. The work was done when they said they could do it and I now feel I have a friend in the roofing business. I would definitely recommend.

I had some warranty work to be completed on my roof. Biltmore was sent to diagnose.they did.the work was covered.well, 7 days later I called to see when they were going to come out. Turned out they had completed the work 5 days prior! The contractor that did the work, Jose.left NO sign of himself, NOTHING left behind, no trash, nothing.i can't say enough about the quality of this company! The first person who came out, Kegan.was polite, thorough and a pleasure to deal with and diagnosed the issue quickly and correctly. I HIGHLY recommend this company!

Amazing service and workmanship. Top notch team and great people to work with.

Biltmore roofing replaced my roof which had a lot of damage from Hail and Wind! They were absolutely wonderful and Professional to me! I highly recommend them to anyone needing roof work done! WTG Biltmore Thank You, Trish McCafferty

Biltmore Roofing was recommended by my insurance company. They came to my home, inspected the roof and sent their evaluation to my insurance company. Next they met with my agent and the roof was approved due to hail and wind damage. The roofer, Russell, explained the whole process to me. They gave me samples to pick the color and shingles I wanted. The job was completed in two days. They even replaced the wire screens in the gutters. They did a great job!

Biltmore Contracting has been amazing to work with. When our customers have an issue with their roof, the team at Biltmore is not only out there quickly, but they also get the job done right and with the utmost professionalism.